Join the Global Consultant Office for Recruitment as a Customer Service Specialist.We are looking for an outstanding individual to join our customer service team. In this role, you will develop and improve performance and quality standards in customer service, and participate in updating procedures and customer service manuals.
Responsibilities:- Identify performance indicators in customer services.
- Develop programs to improve the quality of customer service.
- Assess strengths and weaknesses in customer service systems.
- Prepare documents and reports related to customer service.
Qualifications:- Bachelor's degree in advertising and marketing communication, public relations, customer service, or executive secretarial tasks.
- Provide advanced experience in after-sales management and measuring customer feedback.
- Advanced Arabic and English language skills.
Benefits:- Full-time, six working days a week.
- Work location: Southern Al-Fahd District, Najran.
- Candidates close to the workplace are preferred.
4,000 - 4,500 / Month
Full-time
