Customer Services Jobs

Join Our Team as a Call Center Agent!
At 2P Perfect Presentation, we are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Makkah, Saudi Arabia. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries professionally and courteously.
• Provide accurate and timely information to customers while ensuring high levels of satisfaction.
• Resolve customer complaints by investigating problems, developing solutions, and taking appropriate actions.
• Follow up with customers on unresolved issues to ensure satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members and departments to resolve customer issues effectively.
• Upsell products and services when appropriate.
• Stay updated on product knowledge and company policies for accurate customer information.
• Adhere to call center scripts and guidelines to ensure quality service.
• Meet or exceed call center performance metrics.

Requirements:

• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills in one of the following languages: Turkish, French, Malay, Urdu, Japanese, Chinese, Spanish.
• Strong problem-solving abilities and decision-making skills.
• Able to work in a fast-paced environment with strong attention to detail.
• Ability to multitask and prioritize effectively.
• Positive and professional attitude.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Familiarity with call center software and computer applications.
• Strong knowledge of customer service principles.

Join us at 2P Perfect Presentation and be a part of our commitment to delivering exceptional customer service in the ICT industry!

Join Our Team as a Call Center Agent!
At 2P Perfect Presentation, we are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Makkah, Saudi Arabia. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries professionally and courteously.
• Provide accurate and timely information to customers while ensuring high levels of satisfaction.
• Resolve customer complaints by investigating problems, developing solutions, and taking appropriate actions.
• Follow up with customers on unresolved issues to ensure satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members and departments to resolve customer issues effectively.
• Upsell products and services when appropriate.
• Stay updated on product knowledge and company policies for accurate customer information.
• Adhere to call center scripts and guidelines to ensure quality service.
• Meet or exceed call center performance metrics.

Requirements:

• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills in one of the following languages: Turkish, French, Malay, Urdu, Japanese, Chinese, Spanish.
• Strong problem-solving abilities and decision-making skills.
• Able to work in a fast-paced environment with strong attention to detail.
• Ability to multitask and prioritize effectively.
• Positive and professional attitude.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Familiarity with call center software and computer applications.
• Strong knowledge of customer service principles.

Join us at 2P Perfect Presentation and be a part of our commitment to delivering exceptional customer service in the ICT industry!

Join Our Team as a Receptionist!
We are seeking a talented and dedicated receptionist for our restaurant in Jeddah, located near the waterfront. If you are looking for an exciting opportunity to be the face of our establishment, we want to hear from you!

Requirements:

• Must be a Saudi national
• No commercial registration
• Not registered in Social Insurance
• Not a student

Please note that applications not meeting these criteria will not be considered. We are proud to be an Equal Opportunity Employer promoting diversity and inclusion in our workplace.

Join Our Team at Mrsool!
Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the MENA region, Mrsool has captivated users with its seamless experience, earning the highest ratings among major delivery platforms.

The Job in a Nutshell:
We are looking for a dedicated and customer-focused Part-Time Customer Support Representative to join our team. In this role, you will play a key part in ensuring exceptional customer experiences by assisting clients, resolving inquiries, and providing solutions promptly and professionally.

What You Will Do:

• Provide fast and friendly customer support via in-app chat.
• Assist customers in tracking their deliveries and resolving issues with orders.
• Handle customer complaints with professionalism.
• Collaborate with delivery partners to ensure efficient service.
• Keep accurate records of customer interactions.

Requirements:

• Strong communication skills and customer-focused mindset.
• Problem-solving abilities and patience in dealing with inquiries.
• No prior experience required; students welcome.
• Willingness to learn the app's features.

What We Offer You:

• Inclusive and diverse work environment.
• Competitive compensation with potential share options.
• Professional development through training and learning stipends.
• Supportive mentorship for personal success.

Join our team as a Receptionist!
We are looking for a professional and friendly individual who can effectively manage the reception area and be the first point of contact for our esteemed visitors. You will play a crucial role in presenting a positive image of our company and ensuring smooth administrative operations.

Main Duties and Responsibilities:

• Greet and welcome guests as soon as they reach the premises.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable with all necessary stationery and materials.
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Order front office supplies and keep inventory of stock.
• Organize and manage the bookings of the conference and meeting rooms.
• Perform other administrative tasks to support various internal departments.

Position Requirements:

• Education: High school Diploma.
• Experience: Proven work experience as a receptionist, front office representative, or similar role.

Join Raffles Makkah Palace as a Front Office Agent!
Experience the exceptional standards inherent in the Raffles name, enhanced by Arab hospitality values, in the magnificent setting of Mecca.

This role provides an opportunity to offer engaging, sincere, and personalized service to our guests, creating unforgettable memories during their stay.

Key Responsibilities:

• Welcome guests during check-in and check-out.
• Register guests, assign rooms, and assist with registration cards.
• Accommodate special requests and utilize suggestive selling techniques.
• Handle payment and cash management procedures.
• Answer guest inquiries and resolve any concerns in a friendly manner.
• Coordinate with housekeeping for room status updates.
• Maintain grooming and safety standards as per hotel policies.
• Perform other assigned duties as needed.

Qualifications:

• High school diploma or equivalent.
• Preferred previous experience in a luxury hotel.
• Professional appearance with outstanding communication skills.
• Physically agile and able to stand for extended periods.

Join Our Team as a Receptionist!
We are seeking a skilled receptionist to represent our client, a leading company in the Tobacco Manufacturing industry, in Jeddah, KSA. This role is crucial for ensuring a welcoming and efficient reception area.

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a professional manner.
• Answer and direct phone calls promptly and efficiently.
• Manage incoming and outgoing correspondence, including emails and couriers.
• Maintain the reception area’s cleanliness and organization.
• Schedule and coordinate appointments and meetings.
• Assist in administrative tasks such as data entry, filing, and document management.
• Handle other duties as assigned by management.

Qualifications:

• 2+ years of previous experience in a receptionist or administrative role preferred.
• Excellent English communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Join Our Team as a Receptionist!
We are seeking a skilled receptionist to represent our client, a leading company in the Tobacco Manufacturing industry, in Jeddah, KSA. This role is crucial for ensuring a welcoming and efficient reception area.

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a professional manner.
• Answer and direct phone calls promptly and efficiently.
• Manage incoming and outgoing correspondence, including emails and couriers.
• Maintain the reception area’s cleanliness and organization.
• Schedule and coordinate appointments and meetings.
• Assist in administrative tasks such as data entry, filing, and document management.
• Handle other duties as assigned by management.

Qualifications:

• 2+ years of previous experience in a receptionist or administrative role preferred.
• Excellent English communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Join our team as a Receptionist!
We are looking for a qualified receptionist to manage our front desk and perform various administrative tasks.

Key Responsibilities:

• Greet and welcome guests upon arrival.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy and presentable reception area with all necessary materials.
• Provide accurate information in-person, and via phone/email.
• Receive, sort, and distribute mail/deliveries.
• Ensure office security by following safety procedures and managing access.
• Update calendars and schedule meetings.
• Perform clerical duties such as filing, photocopying, and transcribing.

Skills and Qualifications:

• Ability to handle emergencies effectively.
• Strong multitasking and stress management skills.
• Proficient in English (writing and speaking).
• High School diploma is required.

Workplace: Khobar, Saudi Arabia.

We invite female candidates who are Saudi nationals and who possess the preferred experience to apply. Join us and be a part of a professional environment!

Join Eradah’s Medical Rehabilitation Center in Dammam!
We are seeking qualified professionals for various roles in our dynamic team. Our center specializes in providing comprehensive rehabilitation services, and we are currently looking for:

• Psychologist
• Occupational Therapist
• Speech Language Therapist
• Receptionist

Requirements:
- Proficiency in the English language
- Must have SCHS certification
- Ready to work immediately
If you are interested in these opportunities, please send your CV to the provided email, including the job title in the subject line.

Join Our Team as a Reservations Agent at Nova M Hotel!

We are currently seeking passionate and dynamic guest-focused Revenue professionals who take pride in their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Process and confirm guest room reservations made by clients on the phone, letter, or fax.
• Input all reservations into the computer, recording all pertinent information and attending to inquiries, complaints, and requests regarding reservations.
• Stay up to date with all hotel promotions and follow established procedures to process room reservations, rates, confirmations, and hotel facilities.
• Exhibit complete product knowledge, understand the rate structure, and apply rate management.
• Maintain an established filing system for all correspondence and compile reports as required by the Reservations Manager or Supervisor.
• Promote and maintain good public relations and endeavor to maximize business.
• Ensure an accurate room status is maintained at all times.
• Answer all incoming calls according to Rotana standards and manage incoming emails efficiently.
• Organize visa requests for hotel guests as per hotel policy and attempt to upsell whenever opportunities arise.

Education & Experience Requirements:
You should have a diploma or degree in the hospitality field along with previous experience in hotel reservations. You must be computer literate with excellent communication skills, both written and oral in English, while additional language skills are an asset.

Knowledge & Competencies:
The ideal candidate will be customer-focused, proactive, courteous, dynamic, and approachable. You will need to work effectively with a sense of professionalism and build effective relationships with both internal and external customers. You should be able to work independently within a structured environment and possess the following additional competencies:

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus

Join United Motors Group as a Call Center Agent!
We are looking for enthusiastic individuals to provide top-notch customer service and support. In this role, you will:

• Answer inbound calls and assist customers with specific inquiries.
• Perform outbound calls for appointments, telemarketing, and surveys.
• Build customer interest in our services and products.
• Provide personalized customer service at the highest level.
• Update and maintain customer databases and systems.
• Assist in updating IVR recordings as needed.
• Carry out other duties as assigned.

What We’re Looking For:
Your skills and experience are crucial to our success:

• Basic computer knowledge and technological skills.
• Excellent verbal and written communication skills.
• The ability to manage difficult customer situations.
• Dependability and punctuality.
• Strong judgment and problem-solving abilities.
• A team player with a pleasant demeanor.

We value attention to detail and quality management. If you're ready to take on an exciting role with growth opportunities at a leading automotive company, apply now!