Hotels Jobs in Saudi Arabia

• Welcoming guests professionally.
• Checking in and out and updating guest information.
• Responding to guest inquiries and providing required information about the hotel and services.
• Coordinating with different departments within the hotel to meet guests' needs.
• Handling phone calls and booking rooms and services.
• Following up on complaints and resolving them quickly and satisfactorily for guests.

• High school diploma or equivalent (preferably those with courses in reception or tourism).
• Previous experience working in hotels or customer service is an additional advantage.
• Excellent communication skills and the ability to interact with the public.
• Proficiency in English (additional advantage).

• Professional and supportive work environment.
• Competitive salary determined after the interview.
• Opportunities for training and career development.

• Managing service schedules.
• Planning and preparing staff work schedules.
• Supervising staff while performing their duties, such as dusting, sweeping floors, cleaning restrooms, and changing linens.
• Encouraging the implementation of housekeeping policies and procedures.
• Monitoring and maintaining the inventory of cleaning supplies and equipment and other supplies.
• Following health, safety, and environmental policies and procedures.

• Managing the service schedule and planning the work schedules for employees.
• Supervising employees while they perform their duties, such as dusting, sweeping floors, cleaning restrooms, and changing linens.
• Encouraging the implementation of housekeeping policies and procedures.
• Monitoring the inventory of cleaning supplies and equipment, and maintaining it.
• Following health, safety, and environmental policies and procedures.

• Minimum experience: two years in the field of maintenance.
• Educational qualification: a two-year diploma after high school in public administration.
• Advanced skills in supervision, managing appointments, and inventory control.
• Proficiency in Arabic and English.

• Managing the service schedule.
• Planning and preparing staff work schedules.
• Supervising staff while they perform their duties, including dusting, sweeping floors, and cleaning restrooms.
• Encouraging the implementation of policies and procedures related to housekeeping.
• Monitoring inventory of cleaning supplies, equipment, and other supplies.
• Following health, safety, and environmental policies and procedures.

• Minimum experience: Two years in a related field.
• Educational qualification: High school diploma.
• Proficiency in necessary skills such as health and safety, inventory control, and supervision.

• Operational Supervision & Quality Assurance:
  Supervise daily housekeeping operations, ensuring cleanliness and adherence to Raffles standards through room and public area inspections.
• Guest Experience & Service Excellence:
  Address guest requests promptly, ensuring attention to detail, especially for VIP setups and special occasions.
• Team Leadership & Development:
  Lead and motivate your team, conducting briefings and offering training to maintain high performance.
• Coordination & Communication:
  Liaise with Front Office, Engineering, and Laundry to guarantee seamless operations.
• Standards, Safety & Compliance:
  Enforce grooming, hygiene, and workplace safety standards to ensure compliance with hotel policies.

• Operational Supervision & Quality Assurance: Supervise daily housekeeping operations, including guest rooms, suites, public areas, and back-of-house areas. Conduct thorough inspections to ensure adherence to Raffles cleanliness and brand standards.
• Guest Experience & Service Excellence: Ensure guest rooms reflect impeccable attention to detail. Address guest requests and housekeeping-related concerns promptly and discreetly.
• Team Leadership & Development: Lead, coach, and motivate housekeeping attendants to uphold Raffles service culture. Conduct daily briefings and provide on-the-job training.
• Coordination & Communication: Liaise closely with Front Office, Guest Relations, and other departments to ensure seamless operations.
• Standards, Safety & Compliance: Enforce grooming, hygiene, and workplace safety standards. Ensure compliance with hotel policies and environmental initiatives.

• Welcome guests with a friendly demeanor.
• Coordinate seating arrangements for a smooth dining experience.
• Upsell using current departmental incentives.
• Manage table setups effectively.
• Work across various Food and Beverage areas, including Bar, Restaurant, Room Service, and Conferences.
• Handle cash transactions as per procedures.
• Address guest inquiries promptly and efficiently.
• Maintain cleanliness in work areas and ensure compliance with local regulations and hotel policies.

• A positive attitude and excellent communication skills.
• Strong commitment to high customer service standards.
• Flexibility to adapt to various work situations.
• The ability to work independently or as part of a team.

• Previous experience in Food and Beverage.
• Knowledge of Food Hygiene Regulations.

• Assist in supervising housekeeping operations to ensure guest satisfaction.
• Manage stock levels and control costs effectively.
• Support departmental targets and objectives, including work schedules and policies.
• Monitor and enhance team performance with a focus on training and collaboration.
• Maintain clear communication with other departments and external partners.
• Ensure staff levels meet business demands and provide ongoing training.
• Conduct communication meetings and manage performance issues in line with company standards.

• Experience in housekeeping within the hotel or leisure sectors, preferably in a supervisory role.
• Strong leadership and communication skills with a commitment to customer service.
• Ability to manage under pressure and adapt to various work scenarios.
• Proficient in IT and familiar with Property Management Systems is a plus.

• Supervise the team of Housekeeping Attendants towards achieving operational objectives.
• Ensure that the standards of cleanliness and maintenance of the hotel meet specified requirements.
• Prepare Housekeeping Attendants job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Receive check-outs before reporting them as vacant.
• Inspect areas cleaned using checklist to ensure that cleaning is adequate and supplies in rooms are as per standard.
• Fill out report and hand over found articles to the lost and found department.
• Train and assist Housekeeping Attendants and advise Superior about their performance.
• Assist with inventory and ensure proper handling and maintenance of housekeeping machines and equipment.

• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities.
• Computer literacy and previous experience with Opera are advantageous.
• Understanding of hotel operations and effective communication skills.
• Ability to work well under pressure in a fast-paced environment.

• Assist the Executive Housekeeper in overseeing all housekeeping operations.
• Monitor and record items requiring repair.
• Coordinate with Engineering for maintenance tasks.
• Ensure compliance with grooming standards.
• Prepare and update the housekeeping duty roster.

• Previous experience as a housekeeping supervisor in a five-star hotel.
• High proficiency in both written and verbal English.
• Effective training skills and computer proficiency.
• Willingness to work extended hours.

• Valuable benefits and personal growth opportunities.
• Structured training pathways to enhance your professional skills.
• Inclusive teams that value diversity and respect.

We are seeking a dynamic and professional Host to serve as the welcoming face of our establishment, greeting guests with warmth and ensuring their exceptional experience from arrival to departure. The ideal candidate will manage reservations, coordinate seating arrangements, handle guest inquiries with excellent communication skills, and maintain a polished appearance while working collaboratively with our service team. Key responsibilities include managing wait times effectively, processing payments when required, maintaining accurate guest records, and creating a positive first impression that reflects our commitment to outstanding hospitality.

• Deliver consistently professional, friendly, warm, and engaging service.
• Welcome guests to the assigned outlet, escort them to their tables, and ensure they are attended to at all times.
• Manage outlet reservations and handle the reservation book expertly.
• Prepare the outlet for business, collaborating with the service team.
• Coordinate arrangements based on the floor plan for reservations and manage table allocations.
• Maintain cleanliness and order in the outlet and entrance area.
• Engage with guests to ensure their satisfaction during their visit.
• Have comprehensive knowledge of menus and promotions to assist guests effectively.
• Support in setting up the outlets database.

• Excellent customer focus.
• Strong adaptability and teamwork spirit.
• Positive attitude, good grooming, and smart appearance.
• Ability to recognize differences and take responsibility.
• Willingness to exceed guests’ expectations.

Key Responsibilities

• Greet guests warmly and professionally upon arrival

• Manage reservations, waiting lists, and guest flow

• Seat guests according to table availability and service standards

• Communicate clearly with the service and kitchen teams

• Maintain cleanliness and organization of the entrance and waiting area

• Handle guest inquiries and direct them appropriately

• Support the service team during peak hours when needed

Requirements

• Previous experience in hospitality is an advantage

• Good communication and interpersonal skills

• Presentable appearance and professional attitude

• Ability to stay calm and organized during busy periods

• Basic English communication (Arabic is a plus)

• Flexible to work shifts, weekends, and holidays

• Previous experience in hotel supervision
• Leadership skills and ability to manage the team
• Ability to handle work pressure
• Attention to detail and cleanliness standards

• Maintain records of items requiring repair and follow-up.
• Submit recommendations for maintenance and repairs to the Executive Housekeeper.
• Coordinate with Engineering for necessary repairs.
• Ensure compliance with grooming standards as per the Employee Handbook.
• Assist in drafting the housekeeping duty roster based on guest traffic.

• Previous experience as a housekeeping supervisor in a five-star hotel.
• High proficiency in both written and verbal English.
• Effective training and computer skills.
• Willingness to work extended duty hours.

• Manage guest inquiries in a friendly and efficient manner.
• Possess extensive knowledge of menu offerings and restaurant layout.
• Demonstrate Hilton's grooming standards, ensuring cleanliness and professional appearance.
• Effectively communicate with team members and assist callers with messages.
• Adhere to hotel security and health regulations.

• A degree in a relevant field.
• Experience in the Food and Beverage industry.
• Knowledge of Food Hygiene Regulations.
• Previous cash handling experience.