Travel & Accomodation Jobs in Saudi Arabia

• 203 stylish rooms and suites
• 5 diverse dining options
• A dedicated Kids Club and play area
• Proximity to the Red Sea Mall and local attractions

• Mastering the room product details including layout and amenities
• Understanding the hotel’s rate structure and promoting unique offerings
• Managing incoming reservation requests with prompt responses
• Promoting hotel facilities and services effectively
• Upholding the Shangri-La philosophy of quality service

• A minimum of 1 year working experience in a hotel setting
• Fluency in English and Arabic, with strong communication skills
• Computer proficiency in Microsoft Office
• Strong attention to detail and customer service passion
• A collegiate-level degree
• Flexibility to cover shifts and collaborate with various departments

• Supervise housekeeping staff, including scheduling and monitoring performance.
• Inspect guest rooms and public areas for cleanliness and quality.
• Train staff on cleaning techniques and hotel policies.
• Manage inventory of linens, cleaning supplies, and equipment.
• Address guest complaints and resolve issues promptly.
• Ensure compliance with health and safety standards.
• Collaborate with other departments for overall hotel operations.

• Previous housekeeping experience, with 12 years in a supervisory role.
• Strong organizational and leadership skills.
• Attention to detail and high standards commitment.
• Excellent communication and problem-solving abilities.

• Clean and arrange guest rooms to hotel standards, including making beds, changing linens, and replenishing supplies.
• Sanitize bathrooms, vacuum floors, dust surfaces, and empty trash bins.
• Restock amenities such as toiletries, towels, and coffee supplies.
• Report any maintenance issues or safety hazards to the supervisor.
• Respond promptly and courteously to guest requests.
• Adhere to hotel policies, safety protocols, and confidentiality standards.

• Attention to detail and ability to work efficiently.
• Physical stamina to perform cleaning tasks and lift heavy items.
• Good communication and customer service skills.
• Previous housekeeping experience is a plus but not required.

• Supervision: Oversee and manage the daily operations of the housekeeping department, including hiring, training, and supervising housekeeping staff.
• Standards and Procedures: Develop and implement housekeeping systems and procedures to ensure consistent service and compliance with safety and sanitary standards.
• Budget Management: Prepare and manage the housekeeping budget, including inventory control and procurement of supplies and equipment.
• Inspections: Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
• Guest Relations: Handle guest complaints and requests promptly and courteously, ensuring a high level of guest satisfaction.
• Collaboration: Coordinate with other departments to ensure seamless operations and address any issues promptly.
• Performance Evaluation: Conduct performance evaluations of housekeeping staff and manage any necessary disciplinary actions.
• Training and Development: Implement training programs for housekeeping staff to enhance skills and ensure consistent service quality.
• Safety and Compliance: Ensure compliance with health and safety regulations.
• Lost and Found: Maintain a lost-and-found department and ensure proper handling and documentation of lost items.

• Proven experience as an Executive Housekeeper or in a similar role within the hospitality industry.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
• Ability to manage budgets and control inventory.
• Knowledge of health and safety regulations.
• Proficiency in using housekeeping management software and tools.

• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy items.
• Manual dexterity to handle cleaning equipment and supplies.

• Supervision: Oversee and manage the daily operations of the housekeeping department, including hiring, training, and supervising housekeeping staff.
• Standards and Procedures: Develop and implement housekeeping systems and procedures to ensure consistent service and compliance with safety and sanitary standards.
• Budget Management: Prepare and manage the housekeeping budget, including inventory control and procurement of supplies and equipment.
• Inspections: Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards are met.
• Guest Relations: Handle guest complaints and requests promptly and courteously, ensuring a high level of guest satisfaction.
• Collaboration: Coordinate with other departments to ensure seamless operations and address any issues promptly.
• Performance Evaluation: Conduct performance evaluations of housekeeping staff and manage any necessary disciplinary actions.
• Training and Development: Implement training programs for housekeeping staff to enhance skills and ensure consistent service quality.
• Safety and Compliance: Ensure compliance with health and safety regulations.
• Lost and Found: Maintain a lost-and-found department and ensure proper handling and documentation of lost items.

• Proven experience as an Executive Housekeeper or in a similar role within the hospitality industry.
• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
• Ability to manage budgets and control inventory.
• Knowledge of health and safety regulations.
• Proficiency in using housekeeping management software and tools.

• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy items.
• Manual dexterity to handle cleaning equipment and supplies.

• Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
• Provide information about room availability, rates, and hotel amenities.
• Ensure accurate and efficient processing of guest reservations.
• Address guest inquiries and concerns related to bookings and accommodation.
• Verify guest information and payment details to confirm reservations.
• Offer assistance and recommendations to guests based on their preferences and needs.
• Promote special offers, packages, and discounts to enhance the guest experience.
• Maintain up-to-date knowledge of hotel policies, procedures, and room types.
• Collaborate with the reservations team to ensure accurate room inventory management.
• Assist with group reservations and bookings as needed.
• Uphold a high standard of customer service and professionalism in all interactions.
• Participate in ongoing training to improve reservation skills and knowledge.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
• Adhere to the company’s environmental, health, and safety procedures and policies.

• Manage reservation inquiries and streamline booking processes.
• Provide excellent customer service by addressing guest requests and preferences.
• Collaborate closely with team members to ensure optimal guest satisfaction.

• A dynamic working environment where creativity is encouraged.
• Opportunities for career growth within the global Marriott family.
• A chance to work in a beautiful hotel setting in Al Khobar.

Looking for female saudi staff having exprenices in ticketing and europeen visa process

• Understand and comply with all corporate and hotel policies and standard procedures.
• Support learning and development activities.
• Safeguard guest and company information.
• Ensure the highest standards of customer service are upheld.

• Answer hotel’s main telephone and connect guests and colleagues.
• Process and confirm guest reservations for Rooms, F&B, and Spa.
• Accommodate special requests and provide in-depth knowledge of hotel services.
• Maintain accurate records of all reservations.

• Deliver service excellence throughout each customer experience.
• Build strong relationships with customers and team members.
• Handle guest complaints to ensure customer satisfaction.

• Foster positive employee relations and demonstrate our values.
• Communicate effectively with all departments.

• Implement eco-friendly practices and educate on sustainability initiatives.

This is for a restaurant. Financial reporting, software handling, restaurant operational level mgmt. Monthly closings. Must be Pakistani

• Manage service schedules and employee work shifts.
• Supervise staff in their tasks including dusting, sweeping, cleaning restrooms, and changing linens.
• Promote the implementation of housekeeping policies and procedures.
• Monitor and maintain the inventory of cleaning supplies and equipment, ensuring compliance with health, safety, and environmental policies.

• Bachelor’s degree in relevant fields such as Business Administration or General Public Health Services.
• Experience in management and oversight related to cleaning services.

• Proficiency in supervising cleaning operations.
• Expertise in health and safety protocols.
• Fluency in Arabic and English.

Company Description

Ajwaa Sky Travel is one of the trusted travel agencies in Saudi Arabia, we provide our clients with the most exclusive travel, tourism, train, Visa, and hotel services inside and outside the Kingdom.

Role Description

Responsibilities:

• Client Consultation: Meet with clients to understand their travel needs and preferences.

• Travel Planning: Research and recommend travel itineraries, accommodations, and others.

• Create customized travel packages that fit the client.

• Booking Arrangements: Book flights, hotels, rental cars, and other travel services.

• Manage reservations and ensure all details are accurate.

• Customer Support: Assist clients with travel-related issues, such as cancellations or changes.

• Provide ongoing support during the travel process.

Profile requirements:

• At least 2 years of experience in related fields.

• Familiarity with Microsoft Office.

• Experience with the Global Distribution System (GDS) program. (Amadeus / Galileo)

• Excellent communication and customer service skills

Salary up to 20003000 SAR.

Accommodation provided.

Transport provided.

Transferable Iqama is required.

To Apply: If you meet the above qualifications and are ready to take on a new challenge,.

Interested candidates may send their CV to WhatsApp : +9***********

• Ensuring a clean and welcoming environment in guest rooms and public areas.
• Maintaining high standards of cleanliness and attention to detail.
• Assisting in other housekeeping duties as needed.

• Process reservations, changes, and cancellations effectively.
• Identify guest needs and recommend appropriate room types.
• Verify room availability and explain rates and policies to callers.
• Document and accommodate special requests.
• Implement sales techniques to maximize revenue.
• Maintain confidentiality and uphold company standards while serving guests.

• High school diploma or *** equivalent.
• No prior related work or supervisory experience required.
• No specific licenses or certifications needed.

• Oversee and coordinate all aspects of hotel operations, including front office, housekeeping, food and beverage, and other departments.
• Lead and motivate department heads to deliver exceptional guest service and achieve operational goals.
• Develop and implement operational strategies to improve efficiency and quality.
• Ensure compliance with hotel policies, brand standards, and relevant regulations.
• Monitor and manage budgets, ensuring cost-effectiveness while maintaining high-quality standards.
• Analyze guest feedback and implement improvements to enhance the overall guest experience.
• Collaborate with the Food and Beverage team to optimize offerings and ensure exceptional dining experiences.
• Foster a positive work environment and support staff development through training and mentorship.

• Bachelor's degree in Hospitality Management or a related field.
• 35 years of experience as an Operations Manager in a 5-star hotel.
• Strong background in the Food and Beverage department is essential.
• Fluent in English and Arabic (both written and spoken).
• Excellent leadership, communication, and problem-solving skills.
• Proven ability to manage multiple priorities in a fast-paced environment.

• Competitive salary and benefits package.
• Opportunities for career growth and development within a leading luxury hospitality group.
• A dynamic and supportive work environment.