Call Center Agent

in Car Rental Leadership

22 days ago

	Salary	4,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Ar Rabwah, Riyadh

• Receiving customer calls and responding to their inquiries accurately and politely.
• Providing clear information about products or services.
• Handling complaints and issues quickly and effectively, and escalating complex cases to the relevant management.
• Following up on customer requests and ensuring proper closure.
• Entering and updating customer data in the system.
• Working to improve the customer experience by listening to their feedback.
• Adhering to the company's policies and procedures.
• Preparing periodic reports on customer complaints and their patterns to assist management in improving services.

Requirements

For Saudis Only
Requires 2-5 Years experience
Beginner in English

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