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SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Olaya, Riyadh
Job Title: Customer Service Representative

A leading company in providing luxury home furnishing solutions and modern kitchens is looking for a Customer Service Representative. If you are passionate about interacting with people and skilled at conveying the brand image in the best way, you belong with us.

Tasks and Responsibilities:
Receiving customer inquiries and responding to them with courtesy and professionalism (whether via phone, WhatsApp, or social media).

Providing a comprehensive and simplified explanation of our distinguished products and services in the world of furnishing and kitchens.

Following up on customer orders and ensuring their complete satisfaction at every step.

Handling complaints and feedback with a positive spirit and resolving them as quickly as possible.

Coordinating appointments between clients and the design or sales team to ensure a smooth experience.

Communicating with potential clients and converting them into actual clients.

Requirements:
Excellent communication skills and a "smooth tongue" in dealing with various personalities.

The ability to learn quickly and be familiar with the details of the luxury products we offer.

Proficiency in using computer programs and communication platforms.

Patience, calmness, and the ability to solve problems intelligently.

Previous experience in the luxury retail sector or customer service is preferred.


Requirements

  • For Saudis Only
  • GOSI Registration Required
  • No experience required

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Join our distinguished team! (Comprehensive Job Opportunity)

Are you a passionate communicator, persuasive, and organized in managing operations? We are looking for stars to join our team in a role that combines enthusiasm and precision!

🎯 Job Objective:

Looking for a "superhero" with exceptional communication skills to manage customer relationships, convert opportunities into successful sales, while ensuring smooth daily operations with high efficiency.

📋 Tasks and Responsibilities:

  • In Customer Service: Providing exceptional support to customers across various channels and solving problems with a smile (even over the phone!).
  • In Sales: Identifying customer needs and proposing suitable solutions, while working to achieve monthly sales targets.
  • In Operations: Tracking orders, coordinating with different departments to ensure quality, and updating data accurately.

💡 Basic Requirements:

  1. Communication Skills: High ability to speak and write clearly and persuasively.
  2. Multitasking: Ability to prioritize between closing a deal, responding to inquiries, and coordinating requests.
  3. Problem Solving: A "can-do" mindset and the ability to handle tough situations calmly.
  4. Technical Skills: Proficiency in using CRM systems and Office software.
  5. Experience: Previous experience (1-3 years) in one of the mentioned fields is a plus.

✨ What do we offer you?

  • A stimulating, youthful, and unconventional work environment.
  • Competitive salaries + an attractive commission system for sales.
  • Real opportunities for professional growth and development.
  • Health insurance and other benefits.


📩 Are you the sought-after person?

If you are ready for the challenge, send your CV with the subject that suits you to:

📧

or via WhatsApp: 📱 96**********2Be part of our upcoming success story!

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