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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join CsMena as a Call Center Agent!
CsMena is a leading provider of communication management services based in Riyadh, Saudi Arabia. We focus on delivering top-tier outsourcing services, specializing in exceptional call center operations. Our dedicated team undergoes rigorous training to provide the highest quality service to our clients across various industries, including e-commerce, healthcare, telecommunications, and hospitality.

Role Overview:
This full-time on-site position as a customer service representative involves handling inbound and outbound calls, addressing customer queries, and ensuring satisfaction through exceptional service.

Key Responsibilities:
  • Manage incoming and outgoing calls professionally.
  • Resolve customer inquiries efficiently.
  • Provide outstanding customer service daily.

Qualifications:
  • Language Skills: English (B1 - C1).
  • Experience in Customer Service (minimum 1 year).
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under pressure.
  • Willingness to work flexible shifts (24/7).

Requirements

  • Requires 2-5 Years experience

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