Call Center Agent

in Nana

about 7 hours ago

	Salary	5,500 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Nuzha, Riyadh

Communicate with customers through calls and chats.
Work with internal departments to meet customer's needs.
Handling Customers complaints.
Identify and help solve customer issues quickly and effectively.
Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.
Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.
Handling customer’s surveys upon need.
Minimum Education: High School Graduate
Has experience of 1+ Years in handling customer tickets and chat support
Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)
Prior experience in customer service is a MUST
Able to use CRMs.

Requirements

GOSI Registration Required or Sponsorship Transfer
Requires 2-5 Years experience
Beginner in English

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