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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join our team at شركة ام بي ان العقارية MBN!
We are seeking a dedicated Customer Services and Real Estate Marketing Specialist to enhance our client interactions and marketing initiatives. You will play a pivotal role in addressing client needs and driving sales opportunities.

Responsibilities:
  • Receive and comprehend client inquiries through phone and social media.
  • Follow up with potential clients and convert inquiries into sales opportunities.
  • Manage and continuously update the customer database.
  • Participate in developing and executing real estate marketing plans.
  • Post real estate advertisements on various platforms.
  • Coordinate with sales teams to ensure an exceptional customer experience.
  • Prepare weekly reports on customer inquiries, conversion rates, and sales.
  • Support promotional and advertising campaigns, both digital and field-based.

Qualifications:
  • Relevant educational qualification (Diploma or Bachelor’s degree in Marketing, Business Administration, or equivalent).
  • Minimum of 1 year of experience in real estate marketing or customer service.
  • Proficiency in computer usage and social media platforms.
  • Excellent communication and persuasion skills.
  • Professional appearance and ability to interact with various client demographics.
  • English language proficiency in speaking and writing is preferred.
  • Commitment to work schedule and performance discipline.

Requirements

  • Requires 2-5 Years experience

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Full-time
Join DSV as a Customer Service Agent!
In this pivotal role at DSV, you will be instrumental in maintaining outstanding customer service standards through operational excellence in freight operations. Your contributions will ensure efficient handling of all freight activities for current and potential clients, embodying DSV's commitment to excellence.

Responsibilities:
  • Deliver best in class customer service to all DSV clients.
  • Interact with customers and vendors to establish DSV SOPs, keeping customers informed about arrival times, delays or transit issues.
  • Ensure all communication is professional, timely, and appropriate for both internal and external correspondence.
  • Update customers daily on freight status through tracking sheets.
  • Negotiate rates with carriers and maintain the Export Rate sheet.
  • Create jobs in CW1 for all export shipments.
  • Quote agents and customers for export inquiries.
  • Regularly monitor and report on communications with customers, carriers, and vendors.

Requirements:
To be successful in this role, you should have:
  • Bachelor's degree
  • 5 years of experience in freight operations
  • Excellent spoken and written communication skills
  • Ability to prioritize and multitask effectively
  • Strong problem-solving skills
  • Proficiency with Microsoft Office Suite or related software

Join us at DSV, where performance is in our DNA, and let’s grow together as we continue to innovate and lead in the dynamic world of logistics.

breifcase2-5 years

locationRiyadh

3 days ago