Operations Manager📣 Job Ad

Position Overview
The Operations Manager - Outlets is responsible for the overall leadership, performance, and guest experience across the resort's dining outlets. This role ensures the seamless execution of daily operations while maintaining the highest standards of luxury service and driving associate engagement, operational efficiency, and financial performance.

Key Responsibilities

• Oversee day-to-day operations of all assigned F&B outlets, ensuring consistency and excellence in service delivery.
• Lead and inspire outlet leaders and teams to embody Rosewood values and exceed guest expectations.
• Monitor and drive outlet performance through guest satisfaction, revenue, and profit objectives.
• Collaborate closely with Culinary, Beverage, and F&B leadership teams to ensure harmony between service and gastronomy.
• Implement training programs to enhance associate skills in luxury service, upselling, and guest engagement.
• Ensure compliance with local regulations, health, safety, and hygiene standards.
• Manage labor planning, scheduling, and productivity while optimizing operational costs.
• Address guest feedback promptly and professionally, turning challenges into opportunities.
• Participate in developing and executing outlet-specific promotions and events.
• Support the Assistant Director of F&B in strategic planning, budgeting, and pre-opening activities.

Desired Candidate Profile

• Minimum 7 years of progressive Food & Beverage experience, with at least 3 years in a leadership role in luxury hotels or resorts.
• Proven track record of managing multiple dining outlets simultaneously.
• Strong understanding of luxury guest service standards and cultural sensitivity.
• Excellent leadership, communication, and interpersonal skills.
• Financial acumen with experience in budgeting, forecasting, and P&L management.
• Pre-opening experience in luxury hospitality is an advantage.
• Fluency in English is required; knowledge of Arabic or additional languages is a plus.

Join Our Team as a Building Operations & Management Manager!

The Building Operations & Management Manager plays a crucial role in overseeing the efficient operation and management of a commercial tower. This position is key to ensuring high-quality standards in security, maintenance, and reception services while developing a specialized team to address customer needs effectively.

Key Responsibilities:

• Oversee operational processes ensuring a safe and organized environment for tenants.
• Manage specialized teams in security, maintenance, and reception, ensuring high-quality service delivery.
• Implement periodic maintenance plans and operational strategies to maintain facility efficiency.
• Address customer operational requests timely and efficiently.
• Supervise contracts for operational and maintenance services.
• Develop emergency plans to meet safety standards and reduce risks.
• Enhance building efficiency through smart building technologies.
• Prepare operational budgets and monitor expenses for optimal resource utilization.
• Ensure compliance with local regulations regarding facility management and safety.
• Lead and develop teams through training and clear operational policies.
• Maintain communication with tenants to ensure satisfaction and responsiveness.
• Collaborate with government entities for legal compliance and operational requirements.

Qualifications:

• Bachelor’s degree in Engineering (Civil/Mechanical/Electrical), Business Administration, or related field.
• Minimum of 8 years of experience in managing commercial buildings.
• Proven experience in operations, maintenance, security, and reception team management.
• Strong leadership, communication, and negotiation skills.
• Knowledge of budget preparation and operational cost optimization.
• Familiarity with Building Management Systems and Computerized Maintenance Management Systems.
• Professional certifications in facility management are preferred.

Benefits:

• Private Health Insurance
• Training & Development
• Performance Bonus
• Paid Time Off

We invite you to apply and be part of our dynamic team!

Overview
Our client, a diversified holding company based in Riyadh, is seeking an experienced Operations Manager for their heavy equipment rental business. The company operates across multiple industries and is now strengthening its presence in the construction and machinery rental sector.

Key Responsibilities:

• Lead and manage the full operations of the heavy equipment rental business.
• Ensure high utilization and availability of equipment through effective planning, logistics, and maintenance.
• Develop and maintain strong client and supplier relationships in the Riyadh market.
• Manage and guide the operations team to achieve business goals.
• Provide regular reports and insights directly to top management.
• Contribute to growth strategy and identify opportunities for expansion within Saudi Arabia.

Requirements:

• Proven background in heavy equipment rental / earth-moving machinery operations.
• Strong market knowledge and professional network in Riyadh.
• Excellent leadership, organizational, and communication skills.
• Fluency in English (Arabic preferred).
• Must be based in Riyadh or open to relocation.