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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Novotel Al Anoud as a Receptionist!
We are seeking a friendly and professional Receptionist to join our Tamayyaz Program in Riyadh, Saudi Arabia. As the face of our hotel, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. This position is an excellent opportunity for Saudi nationals who are passionate about hospitality and eager to start their career in a dynamic, customer-focused environment.

Key Responsibilities:
  • Greet and welcome guests in a professional and friendly manner.
  • Handle check-ins and check-outs efficiently, ensuring a smooth experience for guests.
  • Manage reservations and respond to inquiries via phone, email, and in person.
  • Provide information about hotel services, local attractions, and amenities.
  • Coordinate with other departments to meet guest needs and maintain high service standards.
  • Process payments and handle cash transactions accurately.
  • Assist with administrative tasks such as filing, data entry, and report generation.
  • Maintain a clean and organized front desk area.
  • Address and resolve guest concerns promptly and professionally.
  • Stay updated on hotel policies, promotions, and events to provide accurate information to guests.

Qualifications:
  • Saudi nationality (Tamayyaz Program is for Saudi Nationals Only).
  • High school diploma or equivalent.
  • Little to no work experience required; fresh graduates or those with up to 6 months of relevant experience are encouraged to apply.
  • Basic English language skills.
  • Strong passion for the hospitality industry.
  • Excellent interpersonal and communication skills.
  • Team player with a collaborative attitude.
  • Detail-oriented and organized approach to work.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Customer-focused mindset with the ability to remain calm and courteous in fast-paced situations.
  • Basic computer skills, including proficiency in Microsoft Office suite.
  • Knowledge of hotel management software is a plus.
  • Professional appearance and demeanor.

Job Benefits:
  • Competitive salary and benefits package.
  • Professional growth opportunities within Accor Group.
  • A dynamic and supportive work environment.
  • Employee discounts and exclusive hospitality benefits.

Requirements

  • Females-only workplace
  • For Saudis Only
  • No experience required

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