Sales Manager📣 Job Ad

Join Our Team as a Cluster Sales Manager!
As a Cluster Sales Manager at Hilton, you will analyze local market trends and competitor activities to devise strategies that maintain our hotel as a leader in the marketplace. Your primary responsibility will be to develop future and repeat business for the hotel/cluster.

Key Responsibilities:

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and travel within the local area to enhance market/customer share across all revenue streams.
• Negotiate room rates/packages with corporate clients.
• Create and implement innovative local marketing channels, including social media.
• Prepare hotel contracts in line with current business and pricing conditions.
• Collaborate with other hotel departments to ensure exceptional guest experiences and develop comprehensive sales programs.
• Produce accurate and timely reports for Sales Director and senior management.
• Answer customer queries professionally and promptly.
• Manage staff performance according to company policies.
• Recruit, train, and develop the Sales team.

Ideal Candidate Profile:
To succeed in this role, you should demonstrate the following:

• Positive attitude and excellent communication skills.
• Commitment to high-level customer service.
• Strong organizational skills and ability to work under pressure.
• Experience in a sales role with proven closing skills.
• Knowledge of the local market and hospitality industry is advantageous.
• Degree-level qualification in a relevant field is preferred.

Why Work at Hilton?
At Hilton, we are dedicated to providing outstanding guest experiences, supported by our amazing team members. Join us to embark on a fulfilling career in the world's leading hospitality company!