About the Role
The Site Supervisor manages the daily operations of our KitchenPark facility, ensuring smooth workflows, proper maintenance, and an excellent partner experience. The role oversees a small on-site team, coordinates facility upkeep, and supports partner onboarding. As the main point of contact for restaurant partners, the Site Supervisor resolves issues proactively and keeps operations running efficiently.

What You’ll Do

• Team Management: Lead and train a dedicated facility team, manage scheduling, training, and performance.
• Building Repair And Maintenance: Conduct routine inspections on HVAC and refrigeration units, perform general upkeep, and coordinate with external vendors.
• Health And Cleanliness: Manage janitorial teams, uphold cleaning protocols, and monitor partner compliance with health standards.
• Customer Support And Retention: Serve as the primary contact for restaurant partners and manage overall partner experience.
• Administrative & Strategic: Train with senior positions, participate in planning sessions, and manage facility P&L.

What We’re Looking For

• Bachelor’s degree in a relevant field (preferred).
• 1 to 3 years of supervisory experience in facility operations or hospitality.
• Excellent communication skills and ability to build partner relationships.
• Proactive and solutions-driven.

Why Join Us
Demand for online food delivery is rapidly growing, and you will be part of a team that helps restaurants succeed in this high-demand environment. Join us and work closely with experienced colleagues to ensure customer success.

Join Us as an Operations Supervisor!
Are you a hands-on operations leader who thrives in fast-paced warehouse and logistics environments? Do you love turning complexity into smooth, efficient processes? If you’re passionate about people, performance, and precision, this role is for you.

Key Responsibilities:

• Inbound Operations:
  • Oversee accurate processing of inbound shipments.
  • Inspect incoming stock for quality and condition.
  • Coordinate with Quality Control for discrepancies and vendor returns.
• Outbound Operations:
  • Supervise order picking, packing, and shipping.
  • Resolve errors proactively.
  • Ensure packing standards are met, especially for fragile items.
• Inventory Management:
  • Manage stock movement with full traceability.
  • Lead cycle counts and stock audits.
  • Prepare inventory reports for decision-making.
• Logistics & Last-Mile Delivery:
  • Plan driver routes for efficiency.
  • Supervise dispatch operations and ensure timely delivery.
  • Monitor last-mile KPIs and manage exceptions.
• Team Leadership:
  • Lead and manage large teams of warehouse staff.
  • Create effective staff schedules for productivity.
  • Drive continuous improvement and team development.

About Us:
Boutiqaat is a rapidly growing e-commerce platform founded in 2015. We connect consumers with their favorite Gulf and Arab celebrities and social media influencers. As an Operations Supervisor, your leadership will contribute to our success in delivering exceptional logistics and warehouse operations.

Job Title

Marketing & Customer Engagement Executive

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Role Overview

District is seeking a Marketing & Customer Engagement Executive to own digital communication, social publishing, and customer interaction across our platforms — with a primary focus on District Flowers.

You will be responsible for translating offers, campaigns, and product launches into compelling content while actively managing engagement and conversation across social platforms.

This is an execution-focused marketing role with strong writing and engagement ownership.

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Primary Responsibilities

1. Social Media Publishing & Ownership

• Own day-to-day publishing across Instagram, TikTok, Snapchat (as applicable)

• Plan and execute story sequences that support offers and campaigns

• Ensure posting consistency and quality control

• Maintain alignment between content, campaigns, and business priorities

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2. Copywriting & Messaging

• Write captions, hooks, and short-form scripts

• Craft offer announcements and promotional messaging

• Adapt tone for different audiences (retail, wholesale, reseller)

• Ensure clarity in product communication (no vague or confusing language)

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3. Customer Engagement & Community Management

• Respond to DMs and comments in a timely and professional manner

• Convert inquiries into leads where applicable

• Identify frequently asked questions and coordinate improvements

• Maintain a consistent and brand-aligned tone in all interactions

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4. Campaign Support

• Support campaign rollouts 

• Coordinate with visual production to align visuals and messaging

• Ensure storytelling is cohesive across posts and stories

• Support basic performance tracking (what worked, what didn’t)

Skills & Profile

Required:

• Strong Arabic & English writing skills

• Experience managing social media accounts professionally

• Strong understanding of customer behavior and persuasion

• Ability to work fast and make decisions

• Comfortable handling real-time customer communication

Preferred:

• Experience in retail, F&B, or e-commerce

• Experience with WhatsApp Business or CRM-based customer handling

• Familiarity with analytics basics (engagement rate, reach, saves)