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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationTabuk
Join Our Team at SLS The Red Sea!
Welcome to SLS The Red Sea, a luxurious destination where bold creativity and extraordinary hospitality come to life. We invite you to be part of our dynamic team as a Reservations Agent.

About the Role:
As the first point of contact for our guests, you will play a vital role in providing a warm and efficient service. Your responsibilities will include:
  • Responding promptly to reservation enquiries through various platforms.
  • Identifying guest preferences to recommend appropriate room types and packages.
  • Accurately entering and managing guest information in our system.
  • Explaining hotel features, policies, and promotional offers clearly.
  • Processing reservation modifications and cancellations according to hotel policies.
  • Utilizing effective upselling techniques to enhance guest experiences.
  • Supporting revenue management strategies and promoting direct bookings.

Qualifications:
To succeed in this role, you should have:
  • A high school diploma; a degree in Hospitality or Business is preferred.
  • 1-2 years of experience in hotel reservations or guest services, preferably in a luxury setting.
  • Familiarity with hotel systems, including Opera Cloud.
  • Fluency in English, with excellent communication skills.
  • Strong attention to detail and organizational abilities.

Join us at SLS The Red Sea, where every detail is crafted to inspire and connect. If you are driven by excellence and eager to be a part of something extraordinary, apply now!

Requirements

  • Females-only workplace
  • Requires 2-5 Years experience

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