Join Leader Investment Group as a Technical Support Specialist for our Smart City Project!In this role, you will provide technical expertise and operational support for IoT initiatives that aim to revolutionize urban living. Your contributions are vital in ensuring the successful deployment, monitoring, and maintenance of IoT devices and applications, while acting as a liaison among internal teams, vendors, and clients to uphold system reliability and performance.
Key Responsibilities:- IoT System Deployment & Integration: Assist in deploying and integrating IoT devices within the Smart City project. Configure, test, and validate devices while ensuring seamless integration with Smart City platforms.
- Technical Support & Operations: Provide both on-site and remote technical support for IoT systems. Monitor system health, diagnose issues, and maintain logs of incidents and resolutions.
- System Monitoring & Issue Resolution: Continuously monitor device performance and collaborate with vendors and teams to resolve technical issues.
- Business Analysis & Stakeholder Coordination: Gather and analyze technical requirements and coordinate with stakeholders to ensure expectations are met.
- Reporting & Documentation: Prepare detailed reports and maintain documentation of IoT devices and troubleshooting steps.
- Continuous Improvement: Identify opportunities to improve IoT performance and recommend enhancements.
Qualifications & Skills:- Bachelor’s degree in Computer Science, Electronics, Electrical Engineering, IT, or related field.
- 3-6 years of experience in IoT deployment and technical support.
- Hands-on experience with IoT devices and familiarity with Smart City solutions preferred.
- Strong analytical and troubleshooting capabilities.
- Excellent communication and organizational skills.
Join us in creating smart solutions for a better urban future!
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