Join Accor's diverse and vibrant team as an Executive Housekeeper!As a member of our esteemed hotel brand, you'll play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in the housekeeping department.
Job Summary:The Executive Housekeeper is responsible for overseeing and managing the housekeeping department, ensuring cleanliness and guest satisfaction at all times. This includes:
- Supervision: Oversee daily operations, hiring, training, and supervising housekeeping staff.
- Standards and Procedures: Develop and implement housekeeping systems to ensure compliance with safety and sanitary standards.
- Budget Management: Prepare and manage the housekeeping budget, including procurement and inventory control.
- Inspections: Conduct regular inspections of guest rooms and public areas to maintain standards.
- Guest Relations: Handle guest complaints and requests to ensure exceptional service.
- Collaboration: Work with other departments for seamless hotel operations.
- Performance Evaluation: Evaluate and manage housekeeping staff performance.
- Training and Development: Implement training programs to enhance service quality.
- Safety and Compliance: Ensure compliance with health and safety regulations.
- Lost and Found: Maintain the lost-and-found department effectively.
Qualifications:Proven experience in a similar role within the hospitality industry, strong leadership skills, excellent communication, and attention to detail are essential. Ability to manage budgets and knowledge of health regulations is required.
Physical Requirements:Ability to stand and walk for long periods, lift heavy items, and handle cleaning equipment.
Be part of a journey where your heart guides you to create unforgettable experiences!