Join ECCO as a Store Manager! At ECCO, we blend Scandinavian design, innovation, and craftsmanship to deliver luxury shoes and lifestyle products. We are currently looking for an experienced Store Manager to lead our team in Jeddah – Mall of Arabia, capable of delivering exceptional customer experiences in a fast-paced retail environment.
Responsibilities: - Lead store sales performance to achieve monthly and annual KPIs.
- Train and motivate the store team to provide excellent customer service.
- Ensure compliance with ECCO's brand image and visual merchandising standards.
- Manage daily store operations, including scheduling, cash handling, inventory monitoring, and reporting.
- Analyze sales trends and develop action plans to increase profitability.
- Attract, train, and develop store staff in line with ECCO’s values and standards.
- Ensure compliance with Saudi labor laws, mall regulations, and company policies.
- Maintain a safe, professional, and positive work environment.
Requirements: - 3-5 years of retail management experience in fashion, footwear, or lifestyle sectors.
- Proven experience in managing KPIs, sales targets, and team performance.
- Strong leadership skills with excellent communication and people management abilities.
- Customer-focused mindset with a keen eye for detail and brand representation.
- Fluent in English; proficiency in Arabic is a plus.
- Previous experience in shopping malls is an important advantage.
- Able to work on shifts, weekends, and public holidays.
What We Offer: - Competitive salary and performance-based incentives.
- Career growth and development opportunities within a global luxury brand.
- Organized training and development programs.
- Employee discounts on ECCO products.
- A supportive, inclusive, and performance-driven work environment.
If you are an ambitious leader known for delivering upscale customer experiences, we look forward to hearing from you.
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