Join the Four Points by Sheraton Team!As a Reservation Agent, you'll be an essential part of our hospitality team, responsible for processing reservation requests and ensuring a memorable guest experience.
Key Responsibilities:- Handle all reservation requests, changes, and cancellations.
- Identify guests' needs and determine appropriate room types and rates.
- Explain policies and accommodate special requests.
- Input and manage data in the reservation system.
- Maintain a professional appearance and provide excellent customer service.
Preferred Qualifications:- High school diploma or *** equivalent.
- No specific relevant work experience or supervisory experience required.
Become a valued member of our diverse team at Marriott International, where we celebrate the unique backgrounds and talents of all associates.