Join Hilton as a Reservations Agent!Are you passionate about providing exceptional customer service? At Hilton, we are looking for a dedicated
Reservations Agent to be the main contact for room reservations at our hotel. As part of our team, you will play a crucial role in influencing guests' decisions to stay with us and ensuring they receive the best service possible.
Your Responsibilities:- Serve as the first line of inquiry for room reservations, providing excellent customer service.
- Convert inquiries into contracted business and respond positively to sales inquiries.
- Identify and develop future sales leads.
- Ensure all reservations are completed accurately and to the guests’ expectations.
- Provide prompt and efficient service while adhering to Hilton’s brand standards.
What We’re Looking For:- A passion for delivering great customer service.
- Highly professional telephone manner and excellent communication skills.
- Outstanding administration and organizational skills.
- Intermediate computer proficiency.
Preferred Qualifications:- Previous experience in a Reservations environment.
- Tertiary qualifications or a collegiate-level degree.
Work Location: DoubleTree by Hilton Jizan
Join our dedicated team and be part of our vision to fill the earth with the light and warmth of hospitality.
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