وظائف موظف استقبال لحملة الثانوية لحديثي التخرج في السعودية

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

As a Spa Receptionist, you will be the first point of contact for our esteemed guests, embodying the highest standards of hospitality and service expected at a luxury resort. Your primary responsibility is to ensure that every guest experience, from check-in to check-out, is seamless and efficient, reflecting the sophistication and excellence of our spa offerings.

Key Responsibilities:

• Greet guests warmly and professionally upon arrival.
• Manage spa reservations and booking systems efficiently.
• Answer phone calls and handle guest inquiries regarding spa services.
• Assist guests in selecting treatments based on their needs.
• Process reservations, cancellations, and amendments accurately.
• Conduct guest check-in and check-out procedures.
• Maintain the reception area and ensure cleanliness.
• Promote and sell spa services and retail products.
• Monitor guest feedback and address concerns promptly.
• Assist in maintaining inventory levels of spa supplies.
• Collaborate to enhance operational efficiency.

In Return, We Offer:

• Exciting opportunities for personal and professional development.
• Competitive compensation package.
• Health Insurance coverage.
• A supportive and inclusive work environment.
• Employee Recognition Programs.
• Daily meals on duty and uniform dry-cleaning services.

We welcome all applicants and are committed to ensuring our workplace reflects the diversity of the Kingdom of Saudi Arabia. Red Sea Global Hospitality is an equal opportunity employer.

Company Overview
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Overview
We are seeking a friendly and professional Spa Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our guests, you will play a crucial role in creating a welcoming and relaxing atmosphere while ensuring smooth operations of our spa facility.

Key Responsibilities

• Greet and welcome guests in a warm and professional manner
• Schedule appointments and manage the spa booking system
• Answer phone calls and respond to email inquiries promptly
• Provide information about spa services, treatments, and packages
• Process payments and handle cash and credit card transactions
• Maintain a clean and organized reception area
• Assist with inventory management of spa products
• Collaborate with spa therapists to ensure a seamless guest experience
• Handle guest feedback and resolve any issues or concerns
• Promote spa services and products to maximize sales

Qualifications

• Saudi nationality is required for this position
• High school diploma or equivalent
• Excellent communication skills in both Arabic and English
• Previous customer service experience, preferably in a spa or hospitality setting
• Proficiency in basic computer skills and spa booking software
• Strong knowledge of spa services and treatments
• Ability to multitask and work efficiently in a fast-paced environment
• Exceptional organizational and time management skills
• Friendly and professional demeanor with a customer-focused attitude
• Flexibility to work various shifts, including weekends and holidays
• First aid certification is a plus
• Familiarity with the spa and wellness industry is highly desirable