Exceptional Hospitality Starts with YouPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Floor Supervisor/Accommodation Supervisor, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
- Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
- Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
- Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
- Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
- Delight our guests: Ensure excellent service, including VIP and special guest requests.
QualificationsWhat It Takes to Make the Stay: At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member - A passion for Hospitality, Acting with Integrity, Inspiring others through Leadership, Teamwork, Ownership, and a focus on the Now.
About UsJoin an Award-Winning Workplace Culture: At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
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