Join Nice one, Saudi Arabia’s leading digital home retail brand, as a Salesperson based in Qassim. In this customer-facing role, you will represent the company on the sales floor, deliver exceptional service, and help customers find the right products for their homes. We value responsibility, accountability, and inclusion—welcoming candidates who are motivated, customer-focused, and committed to creating a positive shopping experience for every visitor.
Salesperson Responsibilities:- Customer Engagement: Greet customers, assess needs through effective questioning, provide product information and recommendations, and guide customers through the purchase process with a friendly, professional approach.
- Sales Achievement: Meet and exceed individual and store sales targets by promoting relevant products, upselling complementary items, and closing sales while maintaining high levels of customer satisfaction.
- Product Knowledge: Maintain strong knowledge of product ranges, features, pricing, promotions, and warranties; attend product training and share knowledge with peers to improve overall team performance.
- Point of Sale & Transactions: Operate the POS system accurately, handle cash and card transactions, process returns and exchanges according to company policy, and ensure receipts and paperwork are completed correctly.
- Visual Merchandising & Store Presentation: Assist in arranging displays, restocking shelves, and maintaining a clean, inviting sales floor that aligns with brand standards and seasonal promotional plans.
- Inventory & Stock Handling: Receive and unpack deliveries, conduct stock counts, report discrepancies, and help maintain accurate inventory records to support product availability.
- Customer Feedback & Issue Resolution: Address customer questions and complaints promptly and respectfully; escalate complex issues to supervisors and follow up to ensure satisfactory resolution.
- Safety & Compliance: Adhere to company policies, health and safety guidelines, and loss-prevention procedures to protect customers, colleagues, and company assets.
- Team Collaboration: Work cooperatively with colleagues and store leadership to support daily operations, share best practices, and contribute to a positive, inclusive workplace culture.
- Continuous Improvement: Suggest improvements to sales processes, merchandising, or customer service practices that enhance performance and the customer experience.
Salesperson Requirements:- Retail Experience: Prior experience in retail or customer-facing sales is preferred; experience in home goods, furniture, or appliances is a plus.
- Communication Skills: Clear verbal communication in English is required; Arabic language skills are highly desirable to support local customers.
- Customer Service Orientation: Demonstrated ability to build rapport, handle difficult interactions calmly, and deliver consistent, courteous service.
- Numeracy & POS Competence: Comfortable handling transactions, performing basic calculations, and using point-of-sale systems and mobile devices for sales tasks.
- Organizational Skills: Reliable, punctual, and able to manage multiple priorities in a fast-paced retail environment.
- Physical Requirements: Able to stand for extended periods, assist with light lifting and stocking, and maintain store presentation standards.
- Attitude & Cultural Fit: Professional, team-oriented, and committed to creating an inclusive, respectful shopping environment for all customers and colleagues.
- Legal Eligibility: Right to work in Saudi Arabia and willingness to work flexible hours, including weekends and public holidays as required by store operations.
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