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SalarySalarySR 3,000 / Month
Contract TypeContract TypePart-time
Workplace typeWorkplace typeRemote
LocationLocationJeddah
Customer Service Representative (Call Center)

We are looking for a professional Customer Service Representative to join our call center team, where you will be responsible for providing exceptional customer service and handling customer inquiries over the phone in a professional and friendly manner. This position requires excellent communication skills and the ability to solve problems efficiently, in addition to recording customer data and following up on their requests in the electronic system to ensure their complete satisfaction. The ideal candidate should possess patience and flexibility in dealing with different types of customers, and have previous experience in customer service or technical support.

Requirements

  • No experience required
  • Beginner in English

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Call Center Agent

📣 Job Ad

Petromin Corporation

Full-time
Join Our Team as a Call Center Agent!
At Petromin Corporation, we are committed to delivering exceptional service and creating positive experiences for our customers. As a Call Center Agent, you will play a crucial role in assisting customers and resolving their inquiries efficiently.

Your Responsibilities:
  • Handle customer inquiries professionally and resolve issues effectively.
  • Provide informed assistance and guidance on service requirements.
  • Utilize CRM tools and ticketing systems to log and manage customer interactions.
  • Assess customer needs and propose appropriate service solutions.
  • Manage difficult conversations and ensure positive customer experiences.

Qualifications:
  • Saudi nationals with a Diploma in Mechanical Engineering or a related field.
  • Minimum of 1 year of experience in automotive aftersales, with hands-on knowledge of automotive service processes.
  • Proficiency in English and Arabic.
  • Strong communication skills and a can-do attitude.

What You Can Expect:
  • A multinational culture with a flat hierarchy.
  • An engaging and dynamic work environment.
  • Opportunities for personal and professional development.
  • Competitive compensation package, including 22 working days of annual leave and local public holidays.
  • Appealing health and life insurance plan.

At Petromin, we aim to be a great workplace where our colleagues feel valued and can thrive.

Don't miss your chance to be part of a visionary company transforming the mobility solutions landscape!

breifcase2-5 years

locationJeddah

17 days ago