Call Center Agent

• Answer incoming calls and respond to customer inquiries.
• Engage with customers and ensure data is logged in C@P.
• Follow campaign procedures and assist in product sales.
• Provide accurate information about products and services.
• Transfer calls to appropriate staff as needed.
• Identify, research, and resolve customer issues using the computer system.
• Track unresolved customer inquiries and follow up promptly.
• Enhance customer profiles with additional information.
• Schedule consultations and drive test appointments with the Porsche Pro team.
• Analyze customer data to identify trends and suggest improvements.
• Perform other tasks as directed by supervisors.

This role also involves pricing strategy, quotation preparation, negotiation support, healthcare communication, and assisting management in closing pharmaceutical business deals.

We are seeking a highly organized and intelligent Pharmacist to work as an Executive & Pricing Operations Assistant supporting CEO operations in a pharmaceutical environment.
Responsibilities:• Managing CEO schedule, meetings, reminders, and follow-ups• Preparing professional reports, pricing tables, and structured documents• Handling pharmaceutical product pricing and data organization• Coordinating with hospitals, suppliers, and partners• Taking accurate meeting notes and summarizing key decisions• Organizing files, correspondence, and operational workflows• Tracking tasks and ensuring execution on time• Conducting field visits when required
Requirements:• Pharmacy degree (mandatory)• Fluent or Intermediate English• Advanced computer skills (Excel, Word, professional documentation)• Strong organizational skills and attention to detail• Highly reliable and disciplined personality• Ability to execute instructions precisely and professionally
Work Structure: Hybrid (Administrative + Field)
Evaluation Period: 3-month probation with salary review after performance evaluation.

Salary starts at 3000 SAR during probation period and increases to 5000 SAR after confirmation based on performance.
Note: This role requires high professionalism, strict confidentiality, and strong commitment to execution excellence.

• Proficient in using computers and office applications (Microsoft Office – Excel, Word, Outlook).

• Excellent command of English (reading, writing, and speaking).

• Ability to work under pressure and collaborate effectively within a team.

• Punctual, reliable, and committed to professional responsibilities.