Cleaning and Housekeeping Supervisor📣 Job Ad

Join Raffles Makkah Palace as a Housekeeping Supervisor and be part of a team that upholds the exceptional standards of hospitality.

Company Overview:
Raffles Makkah Palace combines luxury with the values of Arab hospitality, offering breathtaking views of the Masjid Al Haram. Our esteemed hotel boasts 219 suites and villas, alongside world-class dining and spa facilities. We aim to provide guests with a memorable experience through our commitment to excellence.

Responsibilities:

• Deliver consistent, professional, and engaging service to guests.
• Supervise the daily operations of the housekeeping department, ensuring adherence to service standards.
• Address guest concerns promptly and log necessary reports.
• Participate in daily briefings and departmental meetings to review priorities.
• Ensure Room Attendants are informed about daily priorities and follow departmental policies.
• Report maintenance needs and follow safety and sanitation standards.
• Perform other related duties as assigned.

Qualifications:

• Proficient in English (both verbal and written).
• High school diploma or equivalent preferred.
• Minimum of 1 year experience in a supervisory role within a hotel housekeeping environment.
• Training skills and experience with Hotel Property Management Systems like Micros-Fidelio are valuable.
• Strong attention to detail, organizational and communication skills.
• Able to work efficiently in high-pressure situations.

Physical Requirements:

• Must be able to stand and walk constantly throughout the shift.
• Occasional lifting and carrying of up to 30 lbs.
• Capable of kneeling, pushing, pulling, and climbing stairs.

Join AlSawwaf Law as a Secretary!
We are seeking a dedicated and detail-oriented Secretary to join our dynamic team in Jeddah, Saudi Arabia. AlSawwaf Law is renowned for bridging global legal standards with the unique legal landscape of Saudi Arabia. This full-time position is ideal for a bilingual candidate fluent in both English and Arabic, who is ready to contribute positively to our team.

Key Responsibilities:

• Provide administrative support to ensure efficient operation of the office.
• Manage correspondence, maintain organized files, and ensure confidentiality within the law firm.
• Utilize Microsoft applications (Word, Excel, Outlook) effectively.
• Respond promptly and courteously to team inquiries.

Requirements:

• Minimum of 1 year of office or administrative experience.
• Bilingual in English and Arabic (both spoken and written).
• Highly organized with a keen eye for detail.
• Able to maintain a positive and professional office environment.
• A passion for keeping the workplace tidy and labeled.
• Enjoys a calm working atmosphere and has a good taste in coffee!

Working hours are from Sunday to Friday, 900 AM to 430 PM. If you are a motivated individual who enjoys a well-structured work environment, we would love to hear from you!

Join Accor's Hospitality Team!
As a leading hospitality brand, Accor invites you to embark on a rewarding career as a Guest Service Agent (GSA) at the Swissôtel Living Jeddah. We are seeking an individual who is dedicated to delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities:

• Professionally greet and check-in guests, ensuring a seamless and efficient arrival process.
• Address guest inquiries, requests, and complaints with utmost professionalism and urgency.
• Execute check-out procedures, including accurate billing and secure payment collection.
• Liaise effectively with other departments to fulfill guest requirements and resolve issues promptly.
• Maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information.
• Manage reservations, room allocations, and special requests with precision.
• Uphold the highest standards of organization and cleanliness at the front desk area.
• Perform essential administrative tasks, including generating reports.
• Collaborate effectively with team members to consistently deliver superior service standards.
• Adhere strictly to all hotel policies, procedures, and safety protocols.

Qualifications:

• Diploma or degree in Hotel Management or related field.
• Customer service experience, particularly in the hospitality industry.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficient in hotel management software (Opera preferred) and Microsoft Office suite.
• Ability to multitask in a fast-paced environment.
• Fluency in English; knowledge of additional languages is a plus.