img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Our Team as a Senior Associate – Call Center!
At Bupa Arabia, we pride ourselves on delivering exceptional customer service in the healthcare sector. We are looking for dedicated individuals to join our call center team, where your main focus will be on assisting our customers with professionalism and care.

Key Responsibilities:
  • Provide high-quality customer service and maintain effective communication with customers.
  • Possess thorough knowledge of Bupa Arabia’s products and services to provide accurate information.
  • Identify recurring issues and relay this information for prompt corrective action.
  • Assist customers with preauthorizations, claims research, and understanding provider contracts.
  • Handle customer complaints with proficiency and resolve issues to ensure satisfaction.

Skills and Qualifications:
  • Experience in customer service or call center environments.
  • Proficient in using personal computers and navigating software applications.
  • Ability to multitask and manage stress in a fast-paced environment.
  • Strong troubleshooting and problem-solving skills.
  • Exceptional follow-up skills and ability to handle conflicts professionally.

Become part of a forward-thinking company that values innovation in healthcare to serve Saudi families and businesses effectively. Apply now and contribute to our mission of creating leader-focused, high-performance work culture!

Requirements

  • No experience required

Similar Jobs

Call Center Agent

📣 Job AdNew

Haji Husein Alireza & Co.

SR 4,000 / Month dotFull-time
Join Haji Husein Alireza & Co. as a Call Center Agent!
We are looking for motivated individuals to deliver exceptional customer service in our call center. You will be the voice of our company, providing assistance to customers and ensuring their needs are met with professionalism and courtesy.

Responsibilities:
  • Communicate clearly and with a correct pronunciation of letters.
  • Deliver messages to callers with clarity and courtesy.
  • Handle high-pressure situations effectively.
  • React calmly and effectively in emergency situations.

Qualifications:
  • Saudi National is preferred.
  • Minimum High School Certificate.
  • Proficient in related computer applications.
  • Ability to maintain customer confidentiality.
  • Good command of English (Written & Spoken).

Join our dynamic team and contribute to our mission of providing high-quality service!

breifcase0-1 years

locationJeddah

about 17 hours ago

Call Center Agent

Roaed Al-Waseet Company

SR 5,000 - 5,000 / Month dotFull-time
The working hours are from 9 in the morning to 5 in the evening, with two days off in a week, salary 5000.

breifcase0-1 years

locationAr Rawdah, Jeddah

10 days ago

Call Center Agent

Refrigeration Arts

SR 3,000 - 4,000 / Month dotFull-time
Main tasks: Receiving calls and inquiries from customers and interacting with them professionally. Providing accurate information about the company's services and products. Following up on customer requests and resolving issues effectively and quickly. Coordinating with internal departments to ensure the best customer experience. Requirements: 1 / Saudi 2 / Previous experience in customer service 3 / High communication skills both written and verbally. 4 / Proficiency in using computers and customer management systems (CRM). 5 / Team spirit and the ability to work under pressure.

breifcase2-5 years

locationAl Rehab, Jeddah

29 days ago

You may also like