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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Muhammadiyah, Jeddah
We are looking for a professional receptionist and secretary to join the team, where they will be responsible for welcoming visitors and clients in a professional and respectful manner, responding to phone inquiries and directing calls to the relevant departments. The position requires excellent communication skills, the ability to handle basic computer systems, and manage appointments. The ideal candidate should have a neat appearance and high organizational skills, with the ability to work under pressure and handle client requirements efficiently and professionally.

Requirements

  • Requires 2-5 Years experience
  • Beginner in English

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Receptionist

📣 Job Ad

My Clinic KSA

Full-time
Join My Clinic, a leading multispecialty outpatient care provider in Saudi Arabia! Our mission is to help people live longer, healthier, and happier lives while delivering exceptional healthcare services. We are seeking a passionate and dedicated Receptionist to join our team.

Primary Responsibilities:
  • Submit periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
  • Handle all aspects of patient experience, including their treatment and overall stay at My Clinic’s facility.
  • Collaborate with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
  • Communicate with patients to determine their needs and identify a path toward treatment and progress.
  • Empathize with patient concerns and help replace anxiety with peace of mind.
  • Resolve patient complaints, working with relevant departments to address issues promptly.
  • Correspond with care providers to familiarize them with individual patient needs and preferences.
  • Implement patient-focused programs and supervise training programs for healthcare staff.
  • Generate and deliver reports on patient progress and overall status.
  • Perform other professional duties as assigned.

Education / Professional Qualifications:
  • Bachelor’s degree.
  • Experience in customer service, contact center, call center, or customer care position.

Experts & Skills:
  • Excellent command of oral and written English and Arabic.
  • Proficient with Microsoft Office Suite.
  • Strong empathy and compassion for understanding and addressing emotional needs.
  • Excellent verbal and written communication skills with patients and healthcare staff.
  • Proficiency in conflict resolution and problem-solving skills.
  • Exceptional customer service skills.

breifcase2-5 years

locationJeddah

15 days ago