Receptionist📣 Job Ad

in My Clinic Ksa

about 9 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Jeddah

Join My Clinic, a leading multispecialty outpatient care provider in Saudi Arabia! Our mission is to help people live longer, healthier, and happier lives while delivering exceptional healthcare services. We are seeking a passionate and dedicated Receptionist to join our team.

Primary Responsibilities:

Submit periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
Handle all aspects of patient experience, including their treatment and overall stay at My Clinic’s facility.
Collaborate with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
Communicate with patients to determine their needs and identify a path toward treatment and progress.
Empathize with patient concerns and help replace anxiety with peace of mind.
Resolve patient complaints, working with relevant departments to address issues promptly.
Correspond with care providers to familiarize them with individual patient needs and preferences.
Implement patient-focused programs and supervise training programs for healthcare staff.
Generate and deliver reports on patient progress and overall status.
Perform other professional duties as assigned.

Education / Professional Qualifications:

Bachelor’s degree.
Experience in customer service, contact center, call center, or customer care position.

Experts & Skills:

Excellent command of oral and written English and Arabic.
Proficient with Microsoft Office Suite.
Strong empathy and compassion for understanding and addressing emotional needs.
Excellent verbal and written communication skills with patients and healthcare staff.
Proficiency in conflict resolution and problem-solving skills.
Exceptional customer service skills.

Requirements

Requires 2-5 Years experience

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Job Summary:
The Receptionist serves as the first point of contact for visitors and clients, ensuring a professional and welcoming environment while supporting daily office and floor operations.

Key Responsibilities:

Welcome and assist visitors in a professional and friendly manner
Manage meeting room bookings and coordinate appointments
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Manage office activities to ensure smooth daily operations
Oversee floor operations to maintain an efficient and well-organized workplace
Provide administrative support such as filing and data entry

Requirements:

High school diploma or equivalent (Bachelor’s degree is a plus)
Previous experience in a similar role is preferred
Strong communication and interpersonal skills
Professional appearance and positive attitude
Proficiency in Microsoft Office (Word, Excel, Outlook)
Strong organizational and multitasking abilities
Good command of English (spoken and written)

Core Skills:

Customer Service Excellence
Time Management
Attention to Detail
Problem Solving

2-5 years

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Join Alfanar Projects as a Receptionist! As a pivotal member of our team, you will facilitate seamless communication and collaboration within the organization.

Job Purpose:
To support the effective operation of the office by ensuring excellent communication channels, executing planned activities, and adhering to company policies and safety regulations.

Key Accountability Areas:

Collaborate with teams to achieve operational and development targets.
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Qualifications:
- Diploma Degree in Secretarial Institute
- Freshers with up to 2 years of experience are encouraged to apply.

Technical Competencies: