Customer Services Full-time Jobs Saudis only in Makkah

• Deliver professional and friendly service to guests.
• Lead the daily operations of the housekeeping department ensuring adherence to service standards.
• Address and resolve guest concerns promptly.
• Participate actively in daily briefings and departmental meetings.
• Keep Room Attendants informed of daily priorities.
• Follow departmental policies and procedures.
• Report maintenance issues as necessary.
• Adhere to all safety and sanitation policies.
• Perform other duties as assigned.

• Proficient in English (both verbal and written).
• High school diploma or equivalent preferred.
• Minimum 1 year of supervisory experience in hotel housekeeping.
• Strong training and organizational skills.
• Experience with Hotel Property Management System, Micros-Fidelio is desirable.
• Detail-oriented with strong communication skills.
• Able to work efficiently under pressure.

• Frequent standing and walking.
• Occasional lifting and carrying up to 30 lbs.
• Ability to kneel, push, pull, and lift as needed.
• Climbing ladders, stairs, and ramps may be required.

Building relationships and maintaining constant communication with current and potential clients
• Preparing and pre-arranging any papers or documents that the client may need to make agreements and sign contracts
• A detailed explanation of all the products and services of the company in which it operates, and encouraging clients to acquire them
• Attention to customer problems and helping to solve them, and conveying complaints and suggestions to the company’s management
• Preparing clear action plans (daily/weekly/monthly) and making periodic improvements on them
• Making daily visits to new clients and providing a daily report
• Following up on customer requests and coordinating with the financial and operational management until the client receives
• Preparing a monthly report on the expected returns for the coming month
• Proficiency in English writing and reading

• Monitoring entry and exit operations of the facility and verifying the identity of visitors and suppliers.
• Conducting patrols on site and checking entrances and exits.
• Interacting with visitors and employees to maintain order.
• Responding to alarms and investigating incidents.
• Complying with health and safety policies.

• Providing protection for designated areas.
• Dealing with emergency situations professionally.
• Ensuring the application of laws and security regulations.

• Experience in security services.
• Proficiency in the English language.
• Education: Secondary school or equivalent.

• Salary and various allowances based on shifts.
• Medical insurance.
• Social insurance.
• Weekly rest (one day).

• Participating in setting and preparing the branch's goals and directives.
• Managing, planning, and organizing the branch's operations in accordance with the approved operational plans.
• Monitoring administrative processes and ensuring the availability of necessary resources.
• Developing the plans and programs specific to the branch and ensuring their effective implementation.
• Supervising employee performance and developing programs related to human resources.
• Building working relationships with external business partners.

• 5 years of experience in the field.
• Bachelor’s degree in Business Administration, Public Administration, Marketing, Programming and Computer Science, or Mechanical Engineering.
• Additional certifications such as SPHR-CA, Certified Quality Manager, Project Management.

• Monthly salary of 6000 Saudi Riyals.
• Bonus and commissions according to terms and conditions.
• Working six days a week.

• Manage day-to-day project accounting activities following company policies.
• Handle daily transaction data entry on the system, ensuring accuracy and timely entry.
• Oversee project's financial accounting, monitoring, and reporting system.
• Generate financial reports based on expenditure data.
• Invoice third parties and manage payments to suppliers and subcontractors.
• Analyze employee expenditure and manage expenditure accounts.
• Facilitate the transfer of cash and checks from the company treasury.
• Prepare checks or make cash payments for approved expenditures or refunds.
• Arrange and manage petty cash.

• Bachelor's degree in Finance, Accounting, or a related field.
• A minimum of 2 years experience in the Finance or Accounting field.
• Must be Saudi.

• 2 years of experience in accounting within an FMCG company
• Bachelor’s degree in finance and accounts
• SOCPA Certification
• Proficient in MS Dynamics 365 and MS Office, particularly Excel
• Strong accounting knowledge with IFRS knowledge
• Good English communication skills

• Review and post General Ledger entries, journal entries for adjustments ensuring data accuracy
• Prepare finance reconciliations and report any abnormalities
• Review major Suppliers’ invoices and ensure accurate monthly reconciliations
• Assist in monthly closing activities and financial reporting
• Collect and report the company’s monthly KPIs data

• Managing inventory and scheduling
• Reporting to senior management
• Ensuring excellent customer service

• Experience in team management and customer relations
• Inventory management and administrative skills
• Proficiency in reporting and financial management
• Excellent communication and interpersonal skills
• Able to thrive in a fast-paced environment and multitask
• Previous experience in the coffee or food service industry is essential
• Fluency in Arabic and English

• Job Responsibilities:
  • Conducting field visits to new companies and projects.
  • Providing price offers and following up with customers.
  • Achieving sales targets and expanding the customer base.
• Required Qualifications:
  • Diploma or bachelor's degree in a related field.
  • Previous experience in sales is considered an additional advantage.
• Conditions:
  • Must be a Saudi female applicant.
  • Must have a valid driving license and a personal vehicle (essential condition).
  • Preferably a resident of South Jeddah.
  • Seriousness, discipline, and the ability to work under pressure.
  • Excellent communication skills.

The expected salary ranges between 4000 to 4500 Riyals, to be determined after the interview.

Hotel Reservations and Sales Manager for a Saudi Company

Conditions: Experience in reservations is required, must be of Saudi nationality, age not exceeding 35 years

Must have sales skills and good character

The job involves hotel reservations, selling, and purchasing hotel rooms