Cleaning and Housekeeping Supervisor📣 Job Ad

Join Raffles Hotels & Resorts as a Housekeeping Supervisor!
We are seeking a dedicated and experienced Housekeeping Supervisor to lead our housekeeping team at the prestigious Raffles Makkah Palace.

About Raffles Makkah Palace:
At Raffles Makkah Palace, we promise exceptional standards combined with Arab hospitality values. Our hotel offers stunning suites and villas, delicious cuisine, and unparalleled service, ensuring an exquisite experience for our guests.

Key Responsibilities:

• Consistently provide professional, friendly, and engaging service.
• Lead and supervise daily operations in the housekeeping department.
• Address guest concerns promptly and effectively.
• Participate actively in daily meetings with the team.
• Oversee room attendants and ensure they are informed of daily priorities.
• Report maintenance issues and comply with safety and sanitation policies.

Qualifications:

• Proficient in English (verbal & written) is essential.
• High school diploma or equivalent preferred.
• Minimum of 1 year experience in a supervisory role within hotel housekeeping.
• Proven training skills and experience with Hotel Property Management System is desirable.
• Strong organizational and communication abilities with attention to detail.

Physical Aspects:

• Ability to stand and walk for long periods.
• Occasional lifting and carrying of up to 30 lbs.
• Occasional kneeling, pushing, pulling, and climbing stairs.

Join our team and be part of an inclusive environment where we support your growth and allow you to explore endless possibilities in your career!

About the Job
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities
As a Housekeeping Supervisor, you will be responsible for supervising the team of Housekeeping Attendants towards achieving operational objectives while ensuring cleanliness and maintenance standards are met. Your role will include:

• Prepare Housekeeping Attendants job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Inspect areas cleaned using a checklist to ensure cleaning adequacy and that supplies in the room are per standard.
• Supervise cleaning of guest rooms, corridors, and stairwells.
• Assist with inventory and ensure all housekeeping machines and equipment are properly handled and maintained.

Skills and Qualifications
You should ideally have a diploma or vocational training in hospitality with previous minor supervisory experience within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem-solving abilities, are essential. Previous experiences with Opera are an advantage.

Join Marriott International as a Supervisor-Housekeeping
We are seeking individuals who are passionate about delivering outstanding guest experiences. In this role, you will oversee housekeeping operations at The Jeddah EDITION, ensuring the highest standards of cleanliness and service quality.

• Position: Supervisor-Housekeeping
• Location: The Jeddah EDITION, Jeddah, Saudi Arabia
• Job Category: Housekeeping & Laundry
• Schedule: Full Time
• Type: Non-Management

At Marriott International, we are committed to fostering a diverse workforce and inclusive work culture. We value the unique experiences of every employee and strive to create an environment that recognizes and celebrates these differences. Our strength lies in the rich mix of culture, talent, and skills of our employees. We do not discriminate based on any protected characteristic.

If you're ready to embark on a fulfilling journey with us, apply now and be part of a team that believes in heartfelt service and excellence.