Customer Complaints Clerk📣 Job Ad

Join Our Team as a Customer Services Specialist
At Mohammed Alusaifer Company for Development and Real Estate Investment, we pride ourselves on delivering exceptional customer experiences. We are seeking a dedicated Customer Services Specialist to join our team in Aţ Ţā’if, Makkah. In this role, you will be the first point of contact for our valued guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:

• Respond to customer inquiries in a timely and effective manner.
• Ensure a smooth check-in and check-out process.
• Keep the Customer Service Manager informed of any relevant guest feedback or issues.
• Maintain a high level of customer service at all times.
• Attend training sessions and assist in developing the night team as necessary.
• Utilize sales techniques to promote hotel services and amenities.
• Adhere to all resort policies regarding cash handling and payment methods.
• Comply with resort security and fire regulations, as well as all health and safety legislation.
• Assist other departments as needed.

Qualifications:

• Strong communication skills.
• Commitment to providing high-level customer service.
• Ability to remain calm and efficient with attention to detail.
• Capability to multitask while maintaining a positive attitude when dealing with guests.
• Able to work both independently and as part of a team.
• Advanced technological proficiency.

Join our team as a Customer Service Specialist at Makion Urban Developers!
The goal of this position is to establish and define performance and quality indicators in customer service, with the potential to develop innovative programs that enhance quality systems and achieve customer satisfaction.

Responsibilities:

• Conduct specialized studies and analyses to identify performance indicators and quality standards.
• Update customer service procedures and manuals and coordinate communication efficiently.
• Develop advanced programs to meet customer expectations.
• Analyze data to identify strengths and weaknesses in customer service systems.
• Prepare specialized documents and reports and provide appropriate recommendations.

This is an ideal opportunity for candidates with at least one year of practical experience in customer service and relevant qualifications.

Job Vacancy: Customer Service Employee at Al-San Al-Dhahik Medical Complex
We are pleased at Al-San Al-Dhahik Medical Complex to announce a job vacancy for a Customer Service Employee to help us provide the best experience for patients and clients.

Required Qualifications:
- Effective communication skills and how to respond to customers and the art of dealing with them.
- Holder of specialized courses in the field of customer service and sales.
- At least 3 years of experience in the field of customer service.
- Proficiency in English.
- Saudi nationality.
- Good appearance.

If you possess the qualifications mentioned above and wish to join our team, please send your resume to the mentioned email.