Customer Services Specialist📣 Job Ad
in Al-sameria Medical Company
21 days ago
| Salary | ||
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
Join our team as a Customer Service Specialist!
We at Al-Samaria Medical Company are looking for a Customer Service Specialist to join our team and ensure the quality of services provided to customers. This role requires advanced skills in customer service, data analysis, and reporting.
Responsibilities:
We at Al-Samaria Medical Company are looking for a Customer Service Specialist to join our team and ensure the quality of services provided to customers. This role requires advanced skills in customer service, data analysis, and reporting.
Responsibilities:
- Setting and defining performance and quality indicators in customer service.
- Participating in developing and updating customer service procedures and manuals.
- Developing programs to enhance the quality and professionalism of customer service systems.
- Conducting necessary studies and analyses to improve performance.
- Preparing specialized documents and reports.
- Bachelor's degree in a relevant field.
- One year of practical experience.
- Advanced skills in customer service.
- Ability to prepare reports and monitor performance.
- Fluency in both Arabic and English.
Requirements
- Females-only workplace
- Requires 2-5 Years experience
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