Human Resources Clerk

Join Rotana Hotels as a Human Resources Clerk!

In this vital role, you will provide administrative support to our HR department, ensuring efficient operations and excellent service to staff and management.

Key Responsibilities:

• Maintain and update employee records in HR systems.
• Assist in the recruitment process by scheduling interviews and posting job advertisements.
• Process employee documentation such as contracts, offer letters, and evaluation forms.
• Handle employee inquiries and provide basic HR-related information.
• Assist with HR projects and initiatives as needed.

Candidate Requirements:

• Proven work experience as an HR Clerk or in a similar role.
• Knowledge of HR processes and procedures.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office applications.
• A diploma or degree in Human Resources or a related field is preferred.

Join Hilton as a Hostess!
At Hilton, we dedicate ourselves to creating exceptional guest experiences, and we are looking for a Hostess to join our dynamic team in the Makkah region. As a Hostess, you will be the first point of contact for our guests, responsible for ensuring they feel welcomed and valued. Your positive attitude and excellent communication skills will be vital in delivering high levels of customer service.

Key Responsibilities:

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of the menu and all products available.
• Follow correct reporting procedures when faced with issues.
• Practice Hilton Grooming standards including uniform dress code and personal hygiene.
• Assist callers courteously and accurately relay messages, ensuring they are legible and timely.
• Possess a good understanding of the restaurant's seating arrangements.
• Comply with hotel security, fire regulations, and health and safety legislation.

Qualifications:

• Positive attitude and commitment to providing high levels of customer service.
• Good communication skills (oral and written).
• Excellent grooming standards.
• Flexibility to adapt to various work situations.
• Ability to work independently and as part of a team.

Preferred Skills:

• Degree in a relevant area.
• Experience in the Food and Beverage industry.
• Prior experience handling cash.
• Knowledge of Food Hygiene Regulations.

Join us at Hilton, where we fill the earth with the light and warmth of hospitality, providing remarkable experiences to our valued guests every day!

Join Rotana Hotels as a Sales Manager!
We are seeking passionate and dynamic sales professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Responsibilities:

• Implement all sales activities and maximize business opportunities in your area of responsibility.
• Ensure comprehensive coverage of your portfolio, servicing all levels of accounts, including managerial and departmental executives.
• Negotiate prices with customers for both transient and group business in connection with the properties.
• Promote and generate sales leads for Rotana.
• Provide feedback on changing marketing conditions, including competition trends.
• Maintain files of major accounts and assist in the accounts management system.

Skills and Qualifications:

• A degree in sales with a minimum of two years of post-graduate work experience, ideally within the hotel industry.
• Excellent presentation and communication skills; proficiency in English is essential.
• Proficiency in other languages is considered an asset.

Ideal Candidate:
The ideal candidate will be guest and service-oriented, proactive, and results-driven. You should demonstrate flexibility, integrity, and professionalism, with a track record of exceeding targets and the ability to devise and execute effective sales strategies.