img
SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Qairawan, Riyadh

Customer service representative required to work in a call center for a leading company, where the job requires direct communication with customers and providing effective solutions to their inquiries and complaints in a professional manner. The candidate must have excellent communication skills and good Arabic language proficiency, with the ability to work under pressure and master the use of computers.


Main tasks:

• Receiving phone calls and responding to customer inquiries

• Documenting and recording all calls and complaints in the system

• Following up on customer requests until resolved completely

• Providing accurate information about the company's products and services

• Achieving the required performance indicators in terms of the number of calls and service quality

• Participating in the development of customer service procedures and improving their experience

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • Requires 2-5 Years experience
  • Intermediate in English

Similar Jobs

Call Center Agent

The Secret Beauty Company

SR 3,500 - 4,000 / Month dotFull-time
Booking and coordinating customer reception appointments

breifcase2-5 years

locationAl Yasmeen, Riyadh

11 days ago

Call Center Agent

New

ADEEM UNIFORM

SR 4,500 / Month dotSeasonal

A field customer service representative is required to work in a uniform clothing store in Riyadh, with at least one year of experience in sales required.

Job Responsibilities:
• Receive customers and direct them to their respective schools.
• Handle customer service via phone.
• Work with the sales team to return refunded goods to the school departments.
• Assist customers in making suggestions and complaints and ask them about their satisfaction with the services.



We offer a motivating work environment with a good salary, 9 working hours a day including one hour of break during the workday and one weekly day off.

breifcase2-5 years

locationKing Fahd, Riyadh

3 days ago

Call Center Agent

New

NANA

SR 5,500 - 5,500 / Month dotFull-time

  • Communicate with customers through calls and chats.

  • Work with internal departments to meet customer's needs.

  • Handling Customers complaints.

  • Identify and help solve customer issues quickly and effectively.

  • Responding efficiently and accurately to customers, explaining possible solutions, and. ensuring that customers feel supported and valued.

  • Engaging in active listening with customers, confirming or clarifying information and diffusing angry customers, as needed.

  • Handling customer’s surveys upon need.

  • Minimum Education: High School Graduate

  • Has experience of 1+ Years in handling customer tickets and chat support

  • Professional Multi-tasker (worked in a company where you handle multiple tasks at the same time)

  • Prior experience in customer service is a MUST

  • Able to use CRMs.

breifcase2-5 years

locationAl Nuzha, Riyadh

2 days ago

You may also like