Call Center Agent

Telephone and digital communication with companies, restaurants, and stores to showcase the services of the Book application. Explanation of the advantages of joining the platform and how to benefit from the promotional and discount system. Negotiating with clients and reaching cooperation and partnership agreements. Completing contracting operations and accurately recording new partners' data in the system. Following up with potential clients (Leads) and turning them into actual partners. Coordinating with marketing and technical support teams to ensure providing excellent service to partners. Achieving the specified monthly sales targets.

Receptionist works two shifts from 9 AM to 12 PM and from 4 PM to 9 PM, with a day off on *************** employee and not a male *********** job is for women

We are looking for customer service female employees to join our distinguished team, as we pay great attention to accuracy and quality in all aspects of our work, and we consider attention to detail the foundation of our success. Responsibilities: Responding to customer inquiries: Receiving all customer questions about products and services and responding quickly and accurately. Processing orders: Handling incoming orders via phone or WhatsApp and accurately recording them in the system. Communicating with customers: Following up with customers after purchases to ensure their satisfaction with the service provided. Managing complaints: Dealing with complaints and feedback effectively and quickly and ensuring their satisfactory resolution. Coordinating with other teams: Working in coordination with different departments to ensure the provision of the best possible service. Required qualifications: Previous experience in customer service. Strong communication skills and the ability to deal with customers effectively. Ability to work under pressure and manage time effectively.