Patient Receptionist

in Median Medical Services Company

about 1 month ago

	Salary	4,500 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Yasmeen, Riyadh

{"المهام والمسؤوليات":["Welcoming clients and receiving them in a classy and polite manner.","Coordinating appointments and scheduling client visits via phone or in person.","Answering phone calls and responding to client inquiries.","Organizing client files and keeping their data confidential.","Coordinating between doctors/specialists and clients to ensure smooth sessions.","Tracking attendance and departure and accurately recording appointments.","Contributing to providing a distinguished experience for the client in the clinic."],"المؤهلات المطلوبة":["High school diploma or diploma as a minimum.","Previous experience in beauty clinics or in reception is preferred.","High communication skills and the ability to deal with clients gracefully.","Proficiency in using computers and Microsoft Office programs.","Elegant appearance and courtesy in conversation."]}

Requirements

For Saudis Only
GOSI Registration Required
Requires 2-5 Years experience
Intermediate in English

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Patient Receptionist

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AlBorg Diagnostics

Full-time

Join AlBorg Diagnostics as a Receptionist!
This role is vital as you will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient reception experience.

Key Responsibilities:

Patient Reception and Check-In:
- Greet patients and visitors courteously and professionally.
- Verify patient information and complete check-in procedures.
- Inform patients of waiting times and provide necessary information.
Appointment Scheduling:
- Schedule and confirm patient appointments.
- Manage the appointment calendar effectively.
- Notify patients of any changes to their scheduled appointments.
Patient Inquiries and Communication:
- Handle incoming calls and respond to patient inquiries.
- Provide information about services, policies, and procedures.
- Direct patients to the appropriate departments.
Record Management:
- Maintain accurate patient records.
- Process patient registration forms and update information as necessary.
- Ensure patient information confidentiality and security.
Billing and Payments:
- Collect payments and issue receipts.
- Assist with billing inquiries and insurance claims.
- Keep accurate financial transaction records.
Administrative Support:
- Assist with administrative tasks: filing, emails, photocopying.
- Support the Admin Manager with special projects.
- Maintain a clean reception area.
Quality and Compliance:
- Adhere to healthcare regulations and protocol.
- Participate in quality improvement initiatives.
- Ensure safety compliance in reception areas.

Professional Development:

Stay updated on best practices and clinic procedures.
Participate in required training programs.

Qualifications:

Relevant educational degree; healthcare administration qualifications preferred.
12 years experience as a receptionist or in customer service, preferably in healthcare.
Strong communication and interpersonal skills.
Proficiency in office software and patient management systems.
Excellent organizational skills and attention to detail.
Ability to multitask and work under pressure.
Experience with scheduling systems and health insurance processes.

Working Conditions: