
Receptionist
| Salary | ||
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Al Wadi, Riyadh |
1. Receiving restaurant visitors and welcoming them in a polite manner to reflect a good image of the company, escorting them to their tables whether they are reserved or not, and suggesting suitable tables for the number of people.
2. Following the reception protocol that has been trained by the direct manager (not using the phone during work – standing upright and appropriately – smiling... etc.).
3. Monitoring table reservations, where he executes the reservation with customers either in person or by phone, and ensures the reservation of the appropriate table for each customer.
4. Guiding visitors to their seating locations.
5. In case of a large number of customers exceeding the number of tables in the restaurant, the receptionist takes on the task of creating a waiting list that includes the names of the waiting customers, and organizes their entry into the restaurant when tables become available.
6. Knowing the type and quality of food served in the restaurant and the restaurant's menu.
7. Saying goodbye to guests and escorting them to the door and opening the door for exit.
8. Inquiring about the visitors' experience after they finish and recording notes.
9. Maintaining a clean and tidy reception area at all times, reflecting the restaurant's appearance and upscale and civilized image in front of guests and reviewers.
10. Complying with the uniform (for women: the company's specific abaya and wrapping the shawl according to the system – for men: the formal suit) and the name badge as per the company system and maintaining a professional appearance and personal hygiene that reflects the center's image.
11. Keeping a documented visitor record with the person's name, contact number, date, and other necessary information.
12. Relaying any notes or complaints to the direct supervisor.
Requirements
- For Saudis Only
- GOSI Registration Required
- No experience required
- Intermediate in English
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