Receptionist📣 Job Ad

Join Our Team as a Receptionist!
We are looking for a professional and welcoming receptionist to be the first point of contact for our patients and visitors at our polyclinic. This role is essential in promoting a positive image of our facility while ensuring a smooth and efficient administrative process.

Key Responsibilities:

• Patient Reception and Check-In: Greet patients and visitors courteously, verify patient details, and ensure a smooth check-in experience.
• Appointment Scheduling: Schedule and confirm appointments, manage the appointment calendar, and communicate any changes to patients.
• Patient Inquiries and Communication: Handle incoming calls, respond to inquiries, and provide necessary information about services and procedures.
• Record Management: Maintain accurate patient records and ensure confidentiality and security of information.
• Billing and Payments: Collect payments, assist with billing inquiries, and maintain accurate financial records.
• Administrative Support: Assist with clerical tasks, maintain a clean reception area, and support staff with various projects.
• Quality and Compliance: Adhere to healthcare regulations and participate in quality improvement initiatives.

Professional Development:
Stay updated with best practices and participate in training programs.

Qualifications:

• A relevant educational degree; qualifications in healthcare administration or customer service are a plus.
• 12 years of experience as a receptionist in a healthcare setting.
• Strong communication, organizational skills, and proficiency in office software.
• Experience with patient management systems and healthcare billing processes.

Working Conditions:

• Work is performed primarily at the reception desk within the clinic.
• This is a full-time position with varying shifts, including weekends and holidays.

About the Position:
Join our esteemed team at Four Seasons Hotels & Resorts as a Front Desk Receptionist. Our company is known for providing exceptional service and hospitality, making every guest experience a memorable one. The role is based in our luxurious Riyadh location, an architectural icon in Saudi Arabia, and offers you the chance to thrive in a dynamic and prestigious environment.

Main Duties & Responsibilities:

• Maintain comprehensive knowledge of hotel services, features, and operations.
• Perform front office duties across morning, evening, and night shifts.
• Ensure a seamless check-in and check-out experience for guests.
• Handle guest requests professionally and timely, creating memorable relationships.
• Assist guests with hotel orientation and information pertaining to their stay.
• Balance the cash bank assigned and manage cash transactions.
• Collaborate with team members to enhance guest satisfaction and experience.
• Maintain cleanliness and organization of the front desk area.

Qualifications:
We seek individuals who possess a passion for hospitality and the ability to engage guests with warmth and professionalism. Strong communication skills and a meticulous attention to detail are necessary for success in this role. Candidates will be empowered to resolve any guest issues to ensure a pleasant stay.

Become part of a team that values connection and shared experiences, and take the next step in your career with Four Seasons Hotels & Resorts.

Join Mufeed as a Receptionist!
We are seeking a diligent and friendly Receptionist to be the first point of contact for our visitors and clients at Mufeed. Your primary responsibilities will include managing incoming calls, welcoming visitors, and assisting with administrative tasks to ensure the smooth operation of the office.

Key Responsibilities:

• Greet and assist visitors and clients, determining their needs and directing them accordingly.
• Provide information to visitors and notify relevant personnel about appointments.
• Manage the incoming and outgoing calls, responding to inquiries or routing calls to the appropriate personnel.
• Prepare the meeting rooms for daily executive meetings and share the agenda with involved individuals.
• Archive important documents for easy access when needed.
• Support scheduling and organizing appointments.
• Prepare periodic reports or special reports as required.
• Provide necessary support during the absence of the Executive Office Manager.
• Adhere to procedural guidelines and policies in executing all responsibilities.
• Book and organize meeting rooms efficiently while considering scheduling and resource organization.
• Perform any additional tasks assigned by the direct supervisor to ensure smooth workflow.

Qualifications:

• Diploma in Administration or a related field, or a high school diploma.
• A minimum of 2 years of experience in the same field.
• Proficiency in English.
• Strong computer skills and familiarity with office equipment.
• Excellent interpersonal skills with a professional appearance.
• Strong written and verbal communication skills.
• Commitment to official working hours due to the sensitive nature of the position.

Performance Indicators:

• Reduction in client complaints.
• Availability of information and printed materials.
• Response time to visitor inquiries.
• Satisfaction rate and compliance with entry and exit standards.
• Efficiency in executing assignments.