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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team as a Receptionist!
We are seeking a professional and friendly Receptionist to join our team in Movenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues.

Main Responsibilities:
  • Greet and welcome visitors, guests, and clients in a professional and friendly manner.
  • Manage the front desk area, ensuring it remains tidy and presentable at all times.
  • Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals.
  • Schedule appointments and maintain calendars for executives and meeting rooms.
  • Assist with check-in and check-out procedures for guests.
  • Manage visitor logs and issue visitor badges as required.
  • Provide general administrative support, including data entry, filing, and document preparation.
  • Coordinate mail and package deliveries, ensuring proper distribution.
  • Assist with basic office management tasks, such as ordering supplies and maintaining inventory.
  • Support other departments with various administrative tasks as needed.
  • Ensure the security and confidentiality of guest and company information.
  • Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers.

Qualifications:
  • Education: High school diploma or Bachelor's required; diploma in hospitality or tourism preferred.
  • Experience: 12 years in hotel front desk or guest services preferred.
  • Technical: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.
  • Languages: Fluent Arabic, proficient English.
  • Soft Skills: Excellent communication and interpersonal abilities; professional appearance and hospitality demeanor; strong problem-solving and multitasking skills; attention to detail and organizational skills; flexibility with shift schedules (including weekends and holidays).

Requirements

  • No experience required

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Stella Stays

Full-time
Join Our Team as a Front Desk Receptionist!
At Stella Stays, we are looking for a highly motivated and customer-focused individual to enhance our team's efforts in delivering exceptional hospitality experiences. As a Front Desk Receptionist, you will play a crucial role in welcoming guests, managing front desk operations, and ensuring a seamless experience for everyone who walks through our doors.

Roles & Responsibilities:
  • Greet and assist guests during the booking process with personalized service.
  • Represent Stella Stays and create a memorable first impression.
  • Register guests and guide them through digital check-in/check-out procedures.
  • Provide VIP treatments, guest gifts, and personalized touches to enhance guest satisfaction.
  • Resolve guest issues positively and promptly.
  • Support the guest experience and reservations team with on-ground assistance.
  • Train new team members and prepare training manuals and SOPs.
  • Facilitate community meetings for engagement and collaboration.
  • Manage cleanliness, organization, and supplies of units for a consistent guest experience.
  • Collaborate with various departments and maintain relationships with staff and vendors.

Requirements:
  • High school diploma or equivalent. Further education in hospitality is preferred.
  • Proven customer service experience with a strong focus on excellence.
  • Excellent verbal and written communication skills in Arabic and English.
  • Strong organizational abilities, attention to detail, and multitasking skills.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Basic computer skills, including proficiency in Microsoft Office.
  • A passion for the hospitality industry and a desire for professional growth.

If you're ready to thrive in a high-paced environment, we invite you to apply and be part of our journey to revolutionize hospitality globally!

breifcase0-1 years

locationRiyadh

14 days ago