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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Marriott International as a Reservations Agent!
We invite you to be part of an exceptional team at The St. Regis Riyadh, where luxury and service converge. As a Reservations Agent, you will play a critical role in providing outstanding customer service by processing reservations and managing guest inquiries diligently.

Key Responsibilities:
  • Handle all reservation requests, changes, and cancellations via phone, fax, or mail.
  • Identify guest needs and determine appropriate room types while ensuring information accuracy.
  • Explain guarantee and cancellation policies clearly to guests.
  • Utilize sales techniques to maximize room revenue.

Professional Expectations:
  • Maintain a clean and professional appearance, following company policies.
  • Anticipate and address guests’ needs with a warm welcoming demeanor.
  • Develop positive relationships with guests and coworkers, complying with quality assurance expectations.

Preferred Qualifications:
  • High school diploma or *** equivalent.
  • No related work experience required.
  • No supervisory experience required.

Join us in creating memorable experiences and make an impact in the hospitality industry!

Requirements

  • No experience required

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الموقع: الرياض


الراتب: سيتم تحديده بعد المقابلة

يجب أن يكون لديك إتقان ممتاز للغة الإنجليزية، ويفضل أيضاً اللغة العربية.


المسؤوليات:

• التعامل مع طلبات الحجز وتأكيدها.

• إدخال وتحديث بيانات الحجز بدقة.

• إدارة إلغاء الحجوزات والتعديلات.

• الرد على استفسارات العملاء والتنسيق مع الأقسام ذات الصلة.


المهارات:

  • تأكد من إكمال جميع المهام في قائمة التحقق اليومية بكفاءة وسرعة، بما في ذلك تقارير، معالجة الإلغاء/عدم الحضور، والفحوصات العشوائية.
  • تأكد من أن موظفي المبيعات يسجلون بدقة، ويعالجون الحجوزات التي تمت عبر الهاتف أو البريد الإلكتروني، وكذلك التعديلات على الحجوزات الحالية.
  • الاستجابة لجميع استفسارات وشكاوى الضيوف في غضون 24 ساعة، مما يضمن أن الحلول تدعم تجربة إيجابية للضيوف وتساهم في توليد الإيرادات والاحتفاظ بها
  • مراقبة التحديثات اليومية لمنع أي خسارة في الإيرادات.
  • تسجيل مؤشرات الأداء الرئيسية للفريق (KPIs).

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Operations Manager

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Full-time
Join Our Team as a Sr Operations Manager
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. Surrounded by collaborative colleagues, you’ll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and beyond. Take your place on our strong team and help us make significant contributions to the world.

Role Overview
This role is based in Riyadh, Saudi Arabia, and is part of the Middle East and Africa Operations at Thermo Fisher Scientific. You will report directly to the Supply Chain Director for Middle East and Africa.

Key Responsibilities:
  • Develop and implement country-level supply chain strategy in alignment with global and business objectives.
  • Lead SIOP processes to achieve high service levels and optimal working capital.
  • Oversee logistics and distribution operations including customs, warehousing, and 3PL partnerships.
  • Optimize material flow from global manufacturing and distribution sites to local customers.
  • Drive Practical Process Improvement (PPI) initiatives for enhanced efficiency, reduced waste, and improved quality.
  • Ensure operational readiness for new product introductions and expansion activities and proactively identify and mitigate supply chain risks.
  • Achieve operational metrics: efficiency, cycle time, OTIF, inventory accuracy.
  • Oversee operational audits for compliance with ISO, QMS, and local regulations.
  • Implement digital tools and analytics for better visibility and decision-making.
  • Partner with Sales, Finance, Regulatory, and Quality teams to ensure business alignment.
  • Lead, coach, and develop the Supply Chain and Operations team.
  • Foster a high-performance culture focused on collaboration, accountability, and continuous improvement.

Requirements:
  • Education: Bachelor’s degree or equivalent experience in Engineering, Operations management, Supply chain, or a related field.
  • Experience: Minimum 10 years of experience with minimum of 3 years in managerial role, ideally in a multinational or highly regulated industry.
  • Knowledge, Skills, Abilities: Excellent written and verbal communication skills in English and Arabic; Strong command of Microsoft office, Power BI, and other productivity tools; High attention to detail and resilience under pressure.

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