Operations Manager📣 Job Ad

Join Hilton as an Operations Manager!
As an integral member of the Hilton team, you will oversee the effective operational management of the hotel, ensuring all departments achieve and exceed their revenue and guest satisfaction targets. Your leadership will drive service delivery and enhance the guest experience across the board.

Key Responsibilities:

• Collaborate with the General Manager/Area General Manager to address key property issues, including project management and customer service.
• Assist in developing achievable hotel budgets and strategic goals.
• Provide strong leadership to the hotel management team to ensure performance targets are met.
• Respond to audits ensuring continual improvement.
• Plan and coordinate service delivery across all operational departments.
• Manage costs effectively and analyze results.
• Oversee the development of department heads for career progression within the hotel.
• Seek guest feedback to improve customer satisfaction.
• Conduct regular meetings with the Heads of Departments.

Requirements:

• Degree or diploma in Hotel Management or a related field.
• Strong commercial acumen and experience in Food and Beverage or Rooms Management.
• Experience managing budgets and revenue proposals.
• In-depth knowledge of the hotel or leisure sector.
• Strong leadership and motivational skills.
• Ability to work under pressure and demonstrate resilience.

Preferred Skills:

• Knowledge of hotel property management systems.
• Previous experience in a similar role.

At Hilton, we are dedicated to creating exceptional guest experiences and ensuring our team members are at the heart of everything we do.

Join Parsons as a Construction Supervisor!
In a world of possibilities, pursue a career with endless opportunities. At Parsons, you can thrive, work with exceptional people, and be yourself. Guided by our leadership vision, we cultivate an innovative culture that empowers you to achieve your full potential.

Job Overview:
Parsons is looking for an exceptionally talented Construction Supervisor to lead our Wet Utilities team on the ambitious NEOM Trojena project. You will manage the execution of high-altitude water systems including potable water, wastewater, and stormwater management, ensuring they meet NEOM's Sustainability and Smart standards.

Key Responsibilities:

• Strategic Field Leadership: Direct on-site construction for wet utility networks, manage critical milestones, and align work sequences with the master schedule.
• Complex Infrastructure Management: Oversee installation of pipelines, sewers, pumping stations, and water storage tanks in mountainous terrain.
• Contractor & Vendor Management: Manage multiple subcontractors, ensuring equipment and manpower are available to meet productivity goals.
• Technical Troubleshooting: Identify clashes and problem areas, taking proactive action to ensure milestones are met.
• Quality & Efficiency: Implement sound construction practices for quality control while minimizing costs.
• HSE Champion: Enforce health, safety, and environmental policies focused on excavation safety and logistics.
• Stakeholder Interface: Act as the primary contact for NEOM client representatives and authorities, ensuring smooth handovers.

Required Skills:

• Bachelor’s degree in Civil or Electrical/Mechanical Engineering.
• 15+ years of field experience in large-scale infrastructure and wet utilities.
• Proven leadership in managing multidisciplinary teams and multi-million dollar projects in a Giga-project environment.
• Strong knowledge of industry practices and regulations for water and wastewater systems.
• Exceptional English communication skills.

Desired Skills:

• Chartered Engineer Status or equivalent registration.
• Experience in remote or high-altitude construction.
• Familiarity with BIM tools for construction management.
• Experience in Saudi Arabia or the Middle East on large infrastructure projects.

About the Role
Join Raffles The Red Sea as a Senior Butler, where you'll be instrumental in providing intuitive guest care and ensuring a luxurious experience for all residents. Your role is key to delivering the highest standards of service in one of the kingdom's most exquisite resorts.

Core Responsibilities

• Intuitive Guest Care: Enhance guest experiences by orchestrating seamless journeys from pre-arrival through to departure, including personalized greetings and comprehensive suite orientations.
• Bespoke Experience Curation: Create memorable moments through curated sensory experiences, such as organizing private heritage walks and coordinating special celebrations.
• Master Valet Services: Offer expert services that include garment care and specialized packing.
• Dining & Social Facilitation: Elevate in-suite dining experiences with meticulous presentation and service.
• Team Leadership: Supervise daily operations, allocate resources, and mentor junior staff to maintain service excellence.
• Guest Intelligence: Keep detailed guest profiles to personalize services and enhance guest satisfaction.

Qualifications

• Experience: 2–5 years in luxury hospitality, particularly in butler or guest relations roles.
• Education: Diploma or Degree in Tourism and Hotel Management.
• Cultural Savvy: Strong understanding of international luxury travel expectations.
• Communication: Exceptional English skills; other languages are a bonus.
• Technical Proficiency: Familiarity with property management systems such as Opera PMS.

The Raffles Brand Personality

• Emotional Luxury: Build genuine connections.
• Witty Problem-Solving: A stylish approach to service.
• Discretion & Privacy: Maintain confidentiality at all times.

Additional Information

• Experience in Ultra-Luxury hospitality.
• Pre-Opening coordination experience.
• Strong sense of ownership and accountability.
• Impeccable grooming standards.