Customer Services Jobs in Yanbu

A marketing specialist is required to work in the company, with no less than 2 years of experience in digital and traditional marketing. The ideal candidate should be able to develop and implement effective marketing strategies, with experience in managing online marketing campaigns. They will be responsible for the following tasks:

• Developing and implementing comprehensive marketing plans to achieve the company's goals

• Managing digital marketing campaigns and analyzing their results

• Creating engaging marketing content for various platforms

• Analyzing the market and competitors and providing regular reports

• Managing relationships with marketing partners and suppliers

• Organizing marketing events and exhibitions

• Monitoring the marketing budget and ensuring optimal resource use

• Welcoming and directing customers.
• Answering phone calls and inquiries.
• Providing administrative support when needed.

• Strong communication skills.
• Ability to negotiate and solve problems.
• Previous experience in reception is considered an additional advantage.

• Call customers to generate leads.
• Conduct outbound calls to provide technical support and assistance.
• Proactively identify and resolve technical issues.
• Effectively communicate with customers to understand and address their needs.
• Educate customers on product features, functionalities, and troubleshooting methods.
• Document customer interactions and update records accurately in the database.
• Follow up with customers to ensure issue resolution and satisfaction.
• Meet or exceed call quotas and performance targets.
• Collaborate with team members to improve processes and customer experience.

• Strong technical knowledge and troubleshooting skills.
• Bachelor's degree in a relevant field.
• Excellent communication and interpersonal abilities.
• Proven experience in outbound calling or telemarketing.
• Ability to work independently and as part of a team.
• Resilience in handling challenging situations.
• Proficiency in CRM software and call center tools.
• Strong time management and organizational skills.
• Additional technical certifications are a plus.

• Nationality: Saudi
• Qualification: High school, Diploma, Bachelor's

• Participate in preparing operational plans and executive programs for procurement management activities.
• Evaluate and select suppliers and solicit offers.
• Execute purchase requests and coordinate the receipt of goods.
• Monitor supplier performance and provide reports to upper management.
• Manage negotiations with suppliers and study contracts.

• Bachelor's degree in Business Administration or Management Information Systems or Supply Chain Management.
• 8 years of experience in procurement.

• Defining goals and developing marketing policies for goods and services.
• Overseeing the implementation of marketing policies and evaluating the effectiveness of campaigns.
• Conducting market tests and analyzing their results.
• Preparing documents and reports related to marketing.

• Marketing (Marketing Communication) - Advanced level.
• Marketing Plan - Advanced level.
• Marketing Principles - Advanced level.
• Arabic Language - Advanced level.
• English Language - Advanced level.

• Setting goals and developing marketing policies for goods and services.
• Overseeing the implementation of marketing policies and evaluating the effectiveness of campaigns.
• Conducting market tests and analyzing their results.
• Preparing documents and reports related to marketing.

• Marketing (marketing communication) - Advanced level.
• Marketing plan - Advanced level.
• Principles of marketing - Advanced level.
• Arabic language - Advanced level.
• English language - Advanced level.

• Loading, transporting, and delivering items, goods, and/or documents in a safe and timely manner.
• Following delivery driving routes and time schedules.
• Reviewing orders before and after delivery to ensure that they are complete.
• Assisting with loading and unloading items from vehicles.
• Providing excellent customer service.
• Preparing reports and other documents relating to deliveries.
• Tracking and maintaining vehicle maintenance schedules.
• Ensuring a safe driving record by following transportation laws.
• Other duties as assigned.

• Experience in a similar field.
• Valid driving license.
• Strong understanding of transportation laws and safe driving practices.

• Conduct supplier evaluations and manage contract negotiations.
• Oversee procurement processes and contract management on a daily basis.
• Apply analytical skills to enhance procurement strategies.

• Proficiency in supplier evaluation and contract negotiation.
• Strong analytical and decision-making capabilities.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in Business Administration, Supply Chain Management, or related fields.

• Operate and drive the truck while adhering to the work routes established according to the followed work plans.
• Fully comply with traffic, security, and safety rules, and be attentive not to commit any regulatory violations.
• Conduct regular inspections on the truck and address any minor issues and problems that may arise.
• Submit maintenance requests that require expert examination upon noticing any malfunction.
• Fully adhere to guidelines, procedures, standards, and general safety policies and regulations.

• High school level.
• Heavy equipment license.

• Good knowledge of road regulations.

• Transport goods safely and efficiently.
• Maintain and clean the vehicle regularly.
• Handle loading and unloading of goods.
• Use mapping applications and coordinates accurately.
• Follow all traffic laws and regulations.

• Experience in driving commercial vehicles.
• Customer service skills.
• Proficiency in using maps and tracking systems.
• Long-distance driving capability.