وظائف أخصائي خدمة عملاء في جدة

About Barakah
Barakah is committed to transforming food surplus into valuable resources by connecting retailers, brands, and consumers in a seamless ecosystem. Through innovative technology and a strong community focus, Barakah strives to make food saving simple and accessible. Championing sustainability, the company is dedicated to redefining the way food is saved, shared, and appreciated across the region. Join us in our mission to foster a sustainable future for food.

Role Description
As a Customer Service Representative at Barakah, you will assist in handling customer inquiries and resolving issues to ensure a positive customer experience. Your day-to-day tasks will involve:

• Addressing product questions
• Resolving complaints
• Maintaining customer satisfaction
• Providing support to improve customer loyalty

Although this is a remote-type position, the candidate must be based in Jeddah for continued training purposes, where you will collaborate closely with the team to meet customer needs effectively.

Qualifications

• Strong skills in Customer Service, Customer Support, and Customer Satisfaction
• Ability to enhance Customer Experience and maintain high Customer Loyalty
• Effective communication and interpersonal skills
• Problem-solving skills with a proactive approach to resolving customer concerns
• Ability to work collaboratively in a team-oriented environment
• Previous experience in customer service is a plus
• Fluency in relevant languages

Join Tamweel Aloula as a Customer Care Officer!
We are dedicated to delivering exceptional customer service and ensuring customer satisfaction. As a Customer Care Officer, you will be the primary point of contact for our customers, providing support, resolving inquiries, and addressing their concerns. Your role is crucial in maintaining positive relationships with customers and promoting Tamweel Aloula's reputation for excellent service.

Role & Responsibilities:

• Serve as the main point of contact for customers, handling a wide range of inquiries, concerns, and requests through various communication channels (phone, email, chat, social media, etc.).
• Respond promptly, professionally, and empathetically to customer inquiries and concerns.
• Conduct outbound calls to promote Tamweel Aloula's financial products and services.
• Build and strengthen relationships with potential and existing customers.
• Identify customer issues, provide accurate information, troubleshoot problems, and offer effective solutions.
• Resolve complaints in a timely manner and escalate issues as necessary.
• Maintain detailed and accurate records of customer interactions.
• Gather customer feedback to improve our services.
• Collaborate with cross-functional teams to ensure a seamless customer experience.

Qualifications:

• Bachelor’s degree in business administration, finance, or a related field.
• 0-2 years of experience in customer service, preferably in financial services.
• Strong customer service skills and knowledge of the retail financial services market.

Join Our Team!
Al-Sunduq Al-Riyadi Holding Company, a licensed Saudi Closed Joint-Stock Company based in Jeddah, is looking for a motivated and articulate Customer Service Officer at Investors Relations Department. As a key representative for our company, you will play a vital role in building trust and facilitating communication between our executive management and both current and potential investors.

Responsibilities:

• Manage relationships with existing and prospective investors.
• Respond to investor inquiries professionally and accurately.
• Participate in investment meetings and events.
• Prepare presentations and marketing materials to attract investors.
• Coordinate with management and financial advisors during investment rounds.
• Enhance the company's image as a reliable and stable investment destination.

Requirements:

• Bachelor’s degree in Business Administration, Finance, or Public Relations.
• Minimum 2 years of experience in investor relations or financial fields.
• Excellent communication skills in Arabic and English.
• Proficient in Microsoft Office and Google Workspace tools.
• Strong understanding of capital market fundamentals and investment regulations.

Benefits:

• Competitive monthly salary with performance bonuses.
• Professional work environment that supports growth.
• Continuous development and training opportunities.
• Participation in investor events and meetings.

Join the Falah Car Rental Company!
At Falah Car Rental Company, we provide an exceptional car rental experience that's as memorable as the journey itself. We pride ourselves on our outstanding customer service and support.

Role Overview:
This full-time on-site role for a Customer Service Representative is based in Jeddah. You will be responsible for providing high-quality support to our customers, addressing their inquiries and concerns, and ensuring overall customer satisfaction. A key challenge will be to achieve the highest possible rental ratio across the branch’s fleet.

• Engage actively with colleagues and operation management.
• Communicate through emails and face-to-face interactions to assist customers.

Required Qualifications:

• High school diploma or equivalent.
• Proven skills in Customer Service, Customer Support, and Customer Experience.
• Experience in customer service is preferable.
• Strong communication and interpersonal skills.
• Ability to work on-site and cover other sites if needed.
• Basic communicative English is preferred.

Join Our Team as a Customer Service Representative!
We are seeking motivated and customer-focused individuals to join our team as Customer Service Representatives through the Tamheer Program. This exciting role offers you the opportunity to be the first point of contact for visitors at CENOMI Centers malls in Jeddah and Makkah, ensuring an exceptional guest experience and providing support with inquiries, services, and mall information.

Responsibilities:

• Serve as the first point of contact for visitors at the mall.
• Provide exceptional guest experience and support with inquiries.
• Assist in providing information about services and facilities available at the mall.

Requirements:

• Must be eligible for the Tamheer Program.
• Bachelor’s degree or Diploma in any related field.
• Strong communication and interpersonal skills.
• Positive attitude, teamwork, and willingness to learn.
• Ability to work in a fast-paced mall environment.

About Cenomi Centers:
Cenomi Centers is Saudi Arabia’s largest and leading owner, operator, and developer of contemporary lifestyle centers. Founded in 2002, we operate 22 locations in 10 cities across the Kingdom, attracting over 109 million visitors annually.