وظائف خدمة عملاء بدوام كامل عن بُعد في السعودية

Join Ibix Global Tech as a Sales Executive!
We are actively seeking skilled individuals proficient in outbound technical support and lead generation at an international level. As a vital member of our team, you will reach out to potential clients and nurture leads that drive our business growth.

Responsibilities:

• Call customers to generate leads.
• Conduct outbound calls to provide technical support and assistance.
• Proactively identify and resolve technical issues.
• Effectively communicate with customers to understand and address their needs.
• Educate customers on product features, functionalities, and troubleshooting methods.
• Document customer interactions and update records accurately in the database.
• Follow up with customers to ensure issue resolution and satisfaction.
• Meet or exceed call quotas and performance targets.
• Collaborate with team members to improve processes and customer experience.

Requirements:

• Strong technical knowledge and troubleshooting skills.
• Bachelor's degree in a relevant field.
• Excellent communication and interpersonal abilities.
• Proven experience in outbound calling or telemarketing.
• Ability to work independently and as part of a team.
• Resilience in handling challenging situations.
• Proficiency in CRM software and call center tools.
• Strong time management and organizational skills.
• Additional technical certifications are a plus.

If you have prior experience in outbound technical support or call center roles, we invite you to apply and contribute to our success!

Join Ibix Global Tech as a Sales Executive!
We are actively seeking skilled individuals proficient in outbound technical support and lead generation at an international level. As a vital member of our team, you will reach out to potential clients and nurture leads that drive our business growth.

Responsibilities:

• Call customers to generate leads.
• Conduct outbound calls to provide technical support and assistance.
• Proactively identify and resolve technical issues.
• Effectively communicate with customers to understand and address their needs.
• Educate customers on product features, functionalities, and troubleshooting methods.
• Document customer interactions and update records accurately in the database.
• Follow up with customers to ensure issue resolution and satisfaction.
• Meet or exceed call quotas and performance targets.
• Collaborate with team members to improve processes and customer experience.

Requirements:

• Strong technical knowledge and troubleshooting skills.
• Bachelor's degree in a relevant field.
• Excellent communication and interpersonal abilities.
• Proven experience in outbound calling or telemarketing.
• Ability to work independently and as part of a team.
• Resilience in handling challenging situations.
• Proficiency in CRM software and call center tools.
• Strong time management and organizational skills.
• Additional technical certifications are a plus.

If you have prior experience in outbound technical support or call center roles, we invite you to apply and contribute to our success!

Join a Leading Oil and Gas Company as a Senior Cost Engineer!
We are seeking a highly skilled Senior Cost Engineer with over 12 years of experience in the Oil & Gas Refinery sector. As part of our esteemed team, you will play a crucial role in supporting project execution and delivery through effective cost management.

About the Role:
In this role, you will be responsible for:

• Cost Engineering, Budgeting, and Invoicing activities.
• Cost estimation and analysis at various project stages including Initiation, Study, FEED/ECS, and EPIC/Construction.
• Monitoring and forecasting costs, as well as reporting and evaluating claims.

Minimum Requirements:

• Bachelor's Degree in an Engineering Discipline.
• Certified Estimating Professional from AACE or equivalent certifications is preferable.
• Minimum 10 years of experience in Cost Engineering, with at least 5 years in Cost Estimation for upstream/downstream projects.
• Proficiency in cost estimation, monitoring, and negotiations.
• Experience in quantity surveying is an advantage.

If you meet these qualifications and are ready to advance your career, please apply or share your updated CV at s@*******************.

Join Salla as a Graphic Designer!

Are you a talented Graphic Designer looking for an exciting opportunity? Salla is seeking a highly skilled and experienced individual to become a part of our dynamic team.

About the Role:
As a Graphic Designer at Salla, you will be responsible for creating visually stunning and impactful designs that align with our brand and business objectives. This role offers you the chance to work closely with cross-functional teams to conceptualize, design, and execute a wide range of design deliverables, including marketing materials and digital assets.

Key Responsibilities:

• Create visually appealing and engaging designs for various marketing and communication channels including print, digital, and social media.
• Collaborate with cross-functional teams to understand project requirements and develop design concepts that meet business objectives.
• Produce high-quality design deliverables in a timely manner.
• Ensure consistency and brand adherence across all design assets.
• Stay up-to-date with design trends and industry best practices.
• Manage multiple design projects and prioritize tasks effectively.

Requirements:

• Bachelor's degree in Graphic Design or a related field.
• Proven work experience as a Graphic Designer or a similar role.
• Strong portfolio showcasing a range of design work.
• Proficiency in design software and tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Excellent visual design skills and a keen eye for detail.
• Ability to work independently and collaboratively in a team environment.
• Strong communication and presentation skills.
• Ability to manage multiple projects and meet deadlines.
• Up-to-date knowledge of design trends and best practices.

About Agoda
Agoda is an online travel booking platform that connects travelers with a global network of hotels and holiday properties. We foster a work environment rich in diversity, creativity, and collaboration, dedicated to providing exceptional travel experiences for our customers.

The Opportunity:
We are seeking a Marketing Specialist / Campaign Manager to execute impactful marketing campaigns for our business partners. This role involves managing campaigns that drive partner business success, utilizing advanced marketing tools, and analyzing campaign performance for continuous improvement.

Key Responsibilities:

• Execute Partner Marketing Campaigns, ensuring quality and stakeholder alignment.
• Develop creative campaign materials tailored to partner strategies.
• Leverage marketing tools for strategic execution.
• Analyze campaign performance metrics and recommend enhancements.

Requirements:

• 1+ years in marketing operations with a proven track record.
• Experience with marketing automation platforms.
• Ability to manage multiple campaigns simultaneously.
• Strong analytical skills for data interpretation and insight generation.

Why Join Us?
At Agoda, you will play a pivotal role in driving growth in our B2B marketing division. If you are passionate about travel technology, we invite you to apply and be part of our dynamic team!

Position Snapshot
Location: Jeddah or Riyadh (flexible)
Company: Nestlé
Full-time

Position Summary
The primary responsibility of the eCommerce Manager is to align Nestlé strategy with eRetailers needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE …
- Responsible for the achievement of eRetailers sales target by category.
- Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:
- Work closely with CDT and regional eCommerce team based on defined ways of working.
- Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets etc.).
- Partner with CDT team to identify category growth opportunities.
- Work with Supply chain to identify opportunities to manage orders and deliveries, and improve efficiency.
- Team up with Finance to drive initiatives to improve financial management (disputes, ageing report, and process).

eRetailers Management
- Conduct business reviews with eRetailers and set way forward to achieve mutual objectives.
- Analyze Consolidated Marginal Contribution (CMC) and set way forward to increase profitability.
- Effectively develop and manage long term eRetailers relationships.
- Define with Key Stakeholders strategic direction for eRetailers.
- BDA execution and compliance.
- Develop eRetailers specific business plans in alignment with key eRetailers and ensure that these plans are properly executed.

Reporting:
- Monitor eRetailers business performance and jointly develop action plans to accelerate growth or to address any shortfalls.
- Share monthly executions with pre and post evaluations and competitor activity.
- Share insights from shopper observations and eRetailers feedback.

Execution:
- Plan MIP in alignment with category objectives.
- Plan and execute deployment plan for all new innovations in line with category strategy (off shelf displays - sampling - brand talk).
- Implement Monthly Initiatives.
- Work with CDT to drive initiatives using the Data Driven Mindset (sell out, shopper observation, etc.).
- Develop eRetailers specific promotions in line with the category objectives and Business development needs.
- Ensure listing of new SKUs and the achievement of the POP objectives while managing eRetailers database.

Financials
- Manage eRetailers financials (Balance confirmation - statement of account reconciliation).
- Manage TTS spend through by using ROI & leveraging sellout data.
- On time credit note not processing, Statement of Account, and cheque collection.

What Will Make You Successful…
- Attitude: Enthusiasm, self-motivator, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.
- Knowledge: Product and local market knowledge, understand company strategies and objectives, customer needs and buying patterns, international retailers knowledge, financial understanding.
- Skills: Training skills, Key Account Management skills, Category Management skills, Organizational skills, Financial/Logistic/Marketing skills, Thinking and problem-solving, Initiative and follow-through, Communication (oral and written), Analytical and planning skills.