Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.About UsWelcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team.
The RoleThe Hostess is responsible for creating a welcoming atmosphere for guests in the luxury hotel’s dining establishments. This includes:
- Guest Greeting: Warmly welcome guests as they arrive, providing a friendly and inviting first impression of the restaurant.
- Reservation Management: Manage reservations and seating arrangements to enhance guest experiences.
- Seating Coordination: Escort guests to their tables and inform them about daily specials.
- Waitlist Management: Maintain an organized waitlist during busy periods.
- Communication: Collaborate with the service team to ensure seamless service delivery.
- Guest Service: Address guest inquiries and concerns professionally.
- Dining Area Maintenance: Ensure cleanliness and organization at the host stand.
- Event Support: Assist in coordinating special events.
- Feedback Collection: Gather and communicate guest feedback to management.
Skills/Knowledge RequiredExceptional interpersonal skills, strong verbal communication, organizational abilities, attention to detail, and composure under pressure are crucial for success in this role.
Physical RequirementsAbility to stand for long periods and maintain composure while managing guest flow during busy periods.
Qualification StandardsPreferred candidates will have a high school diploma, and previous experience in a guest service role, preferably in a luxury setting is desirable. Neat and well-groomed appearance is required.
In Return, What We OfferWe provide exciting opportunities for personal and professional development, a competitive compensation package, health insurance, access to exclusive perks, and a supportive work environment focused on diversity and collaboration.
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