Join Hilton as a Reservations Agent!As a Reservations Agent at Hilton, you will be the main contact for room reservations, providing exceptional service that influences guests’ decisions to stay at our hotel. Your role will involve converting inquiries into contracted business and responding positively to sales inquiries to develop future sales leads.
Key Responsibilities:- Convert inquiries into business.
- Respond to all customers professionally and ensure reservations are accurately completed.
- Provide prompt and efficient service while adhering to the hotel's brand standards.
What We Are Looking For:You should have a passion for delivering great customer service, excellent communication skills, and strong organizational abilities. Intermediate computer proficiency is required. Previous experience in a Reservations environment and tertiary qualifications would be advantageous.
Why Work for Hilton?Hilton is committed to providing exceptional guest experiences. Our vision to 'fill the earth with the light and warmth of hospitality' unites us to create remarkable experiences every day. Join our team and be at the heart of our service!
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