Customer Services Jobs in Al jubail

• Prepare and execute the Procurement Department budget and the Procurement Cost Optimization Plan.
• Organize schedules based on 'Project Material and Service Plans' and purchase requisitions.
• Complete the 'Cost Optimization Report', providing quarterly updates and compiling CapEx forecasts.
• Expand the supplier base by identifying and engaging new suppliers.
• Negotiate better terms with suppliers and analyze metrics to improve pricing and service levels.
• Ensure blanket contracts are in place and manage risks related to supply agreements.
• Provide the latest pricing updates to Sales and Estimation teams.
• Ensure timely purchase order (PO) releases and material deliveries as per SLAs.
• Manage customs duty exemptions and ensure compliance with customs clearance regulations.
• Assume any other responsibilities as assigned.

• Bachelor’s degree in Supply Chain, Engineering, or Business Administration.
• 34 years of experience in procurement.
• Preferred experience in foreign purchasing and customs clearance formalities.

• Proficiency in MS Office (Excel, Word, Outlook).
• Working knowledge of supply chain systems, purchase order management, and payable modules.

• Professional-level English is essential.
• Conversational Arabic is desirable.

• Essential: Supply Chain Management, Communication Skills, Negotiation Skills, Planning, Budgeting, Judgement, Decision-Making Skills, People Management.
• Desirable: Business Development, Innovation.

• Supervise and monitor allocated resources to ensure completion of assigned tasks related to waste/water treatment, management, and recycling.
• Review lab sample analysis reports and manage non-compliance readings by rectifying variances and escalating issues as necessary.
• Manage stock control and ensure regular availability of required materials and services.
• Always adhere to applicable regulations and environmental, health, safety, and security (EHSS) standards.

• Bachelor’s degree in chemical engineering or relevant discipline.

• 3 years in a similar industry.

• Intermediate knowledge of MS Office and MS VISIO.
• Effective communication skills, with an ability to handle sensitive information.
• Advanced English language communication skills.
• Strong multitasking abilities with minimal error margin while maintaining compliance.

• Oversee daily HR operations, ensuring smooth execution of major operational processes.
• Collaborate with HR teams to enhance the overall effectiveness of HR functions and services.
• Participate in strategic planning sessions, providing insights and recommendations for improvement.
• Identify areas for process improvement and implement streamlined solutions.
• Maintain accurate HR records and data management systems for compliance and efficiency.
• Support HR initiatives and programs aligning with organizational goals.
• Serve as a point of contact for HR inquiries, guiding employees and management.
• Monitor and analyze HR metrics to assess operational effectiveness and trends.
• Assist in developing and documenting HR policies and procedures.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2+ years of experience in HR operations or a related function.
• Strong understanding of HR processes and best practices.
• Excellent analytical, organizational, and problem-solving skills.
• Effective communication and interpersonal abilities.

• Oversee the company's financial operations.
• Manage financial reporting, budgeting, and forecasting activities.
• Ensure compliance with accounting regulations.
• Lead a team of accountants.
• Collaborate with various departments to support financial goals.

• Strong financial management and accounting skills.
• Experience in financial reporting, budgeting, and forecasting.
• Knowledge of accounting regulations and compliance.
• Leadership and team management abilities.
• Excellent analytical and problem-solving skills.
• CPA or relevant accounting certification.
• Experience in the water treatment or chemical industry is a plus.
• Bachelor's or Master's degree in Accounting or Finance.

- Responding to customer inquiries

- Troubleshooting and resolving customer issues and complaints, negotiating solutions to immediate problems, escalating more complex issues to the complaints manager, and coordinating with the sales department, technical department, or other departments

- Providing information about the company's offers

- Providing proactive assistance to customers

- Building and developing the knowledge base

- Processing transactions and requests

- Requesting customer feedback

- Analyzing customer opinions

- Handling administrative tasks

- Tracking customer service metrics

A sales specialist with at least 3 years of experience in the field of direct sales is required, possessing excellent communication skills and the ability to build strong professional relationships with clients. We are looking for an ambitious and dynamic person who can achieve sales goals, develop the portfolio of current clients, and attract new clients. The ideal candidate must be able to work as part of a team and handle work pressure while mastering the use of basic computer programs.

Main tasks and responsibilities:

• Identify and develop new sales opportunities and manage the sales process from start to finish

• Prepare and present quotes and presentations to potential clients

• Follow up on customer requests, solve their problems, and provide after-sales service

• Prepare regular reports on sales and sales activities

• Analyze market needs and competitors to achieve a competitive advantage

Note:

The salary will be determined after the personal interview.

• Salary: starts from 5000 Riyals and up to 8000 Riyals + commissions
• Working days: 6 days a week
• Work system: changing shifts (morning/evening)

• Secondary school certificate as a minimum
• Experience in the same field (for supervisory positions)
• Acceptance of recent graduates for some positions

• Immediate hiring after passing the interview
• Commissions and performance incentives
• A dynamic work environment
• Training and development opportunities

• Seriousness in work
• Ability to work within a team
• Good communication skills
• Flexibility to work in shifts

• Position: Translation Specialist
• Language Pair: Arabic ↔ English 📝
• Location: Open (On-site)
• Experience: Minimum 1 year 📅
• Nationality: Open to all 🌐

• Fluency in both English and Arabic – written and spoken 🗨️
• Deep understanding of grammar, tone, and cultural context
• Expert-level Microsoft Office skills 💻
• Excellent communication & time management skills ⏱️
• Ability to deliver high-quality, accurate translations 📄