Office Manager📣 Job Ad

Join the International Water Distribution Co. (Tawzea) as a Customer Services Regional Manager!

TAWZEA is a leader in the management of industrial cities and the operation of water facilities in Saudi Arabia. We are dedicated to enhancing the customer experience in our water services.

Responsibilities:

• Assist with budget preparation for the Customer Service department and manage the assigned budget.
• Draft, implement, and execute policies to facilitate quality customer service.
• Monitor performance metrics and prepare monthly reports on team performance.
• Analyze customer complaints trends and summarize impact on customer experience.
• Oversee training and performance evaluations for team members.
• Identify and recommend updates to customer service procedures.
• Manage daily workflow of the customer service team.

Requirements:

• Minimum of 10 years of experience, including 5 years in management within the water sector.
• Extensive knowledge of customer service procedures and principles.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Outstanding written and verbal communication skills.
• Good command of English, written and spoken.
• Proficiency in Microsoft Office and customer service software.

Join TASC Outsourcing as an Electronics Sales Promoter!
We are seeking dynamic individuals to promote our electronics products in Eastern Saudi Arabia. As a key member of our sales team, you will be instrumental in driving sales and enhancing customer satisfaction through engaging product demonstrations and excellent service.

Key Responsibilities:

• Greet customers and promote assigned electronics products (*, smartphones, appliances, gadgets).
• Conduct product demonstrations and explain features, benefits, and promotions.
• Actively support sales staff in achieving monthly sales targets.
• Maintain product displays, ensure cleanliness, and update point-of-sale materials.
• Monitor inventory levels and report stock requirements.
• Collect customer feedback and share insights with the sales supervisor/brand manager.
• Stay updated on product knowledge, competitor offerings, and market trends.

Requirements:

• Saudi nationals
• Field work experience
• Strong communication skills

Work Schedule: 6 days per week (1 Day off) with rotational shifts.

Benefits:

• Performance-based bonuses
• Medical insurance (employee + family)
• Flight tickets

Role Overview:
We are seeking a highly motivated and results-oriented Sales Engineer to drive growth within the Oil & Gas, Petrochemical, Power, and Water sectors. The ideal candidate will be responsible for expanding our market presence in KSA, developing and implementing strategic sales plans, and nurturing strong client relationships.

Key Responsibilities:

• Identify opportunities to upsell and cross-sell technology products and services to existing clients within the KSA market.
• Have a good knowledge of the international standard NFPA and local civil defense & HCIS regulations.
• Collaborate with the sales team to develop and execute sales strategies for assigned accounts.
• Serve as the main point of contact for assigned accounts, providing regular updates on account progress, and ensuring a high level of client satisfaction.
• Understand the unique needs and challenges of each assigned account and develop and implement account plans to address those needs.
• Develop and execute strategic sales plans to achieve revenue targets.
• Analyze market trends and competitor activities to identify growth opportunities.
• Identify and pursue new business opportunities, building strong client relationships.
• Oversee the entire sales process, from lead generation to contract closure.
• Lead and mentor a team of sales professionals, providing guidance and support.
• Collaborate with Sales director to set KPIs and track performance.

Qualifications and Experience:

• Bachelor's degree or equivalent.
• 10+ years of experience in fire protection and detection sales.
• Proven track record of achieving sales targets and leading high-performing teams.
• Strong network and relationships within the industry.
• Excellent communication, presentation, and negotiation skills.
• Product Expertise - Fire Protection, Fire Suppression, Fire Fighting System, Fire Alarm.