Operations Manager📣 Job Ad

in The Grandeur

1 day ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Jeddah

Join our dynamic team as an Operations Manager!
We are looking for a passionate and experienced individual who will lead all kitchen operations in the catering division, contributing to the strategic growth of our business. The Operations Manager will balance operational leadership with insights into business strategy, ensuring that we not only produce exceptional food but also build lasting client relationships and secure catering contracts.

Key Responsibilities:

Operational Management:
- Manage all day-to-day kitchen activities ensuring efficiency and exceptional food quality.
- Oversee food preparation and production schedules, ensuring timely delivery of meals.
- Supervise kitchen staff, assigning tasks to ensure a smooth workflow.
- Ensure compliance with food safety and hygiene regulations.
- Coordinate with Procurement for supply needs and stock monitoring.
- Maintain kitchen equipment and cleanliness, ensuring operational readiness.
- Monitor costs and work to minimize waste and inefficiencies.
- Prepare detailed reports on kitchen performance.
Business Strategy & Development:
- Develop and implement strategic plans for business growth in catering.
- Analyze market trends to identify new opportunities and build partnerships.
- Negotiate and secure service agreements aligned with our business objectives.
- Collaborate with management to set revenue targets and broaden service offerings.
- Propose innovations in menu design and service delivery to enhance customer value.

Qualifications & Skills:

Bachelor’s degree in Business Administration, Hospitality Management, Culinary Arts or related fields.
At least 5 years of experience in kitchen operations, including 2+ years in a leadership role.
Proven experience in business development and strategic planning.
Strong leadership, organizational, and excellent communication skills.
Deep understanding of kitchen production flows and catering logistics.
Proficient in MS Office and operations software.

Requirements

Requires 2-5 Years experience

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7+ years’ experience in operations management, preferably in F&B or manufacturing.
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Join Mufeed as an Operation Manager!

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Responsibilities during the planning phase:

Prepare and implement detailed operational plans.
Conduct on-site studies and translate them into operational layouts (entrances, exits, pathways, visitor experience).
Estimate capacity and develop flow plans.
Manage ticketing, registration, and permits.
Prepare contingency and risk management plans.
Coordinate with stakeholders (security, civil defense, government entities, suppliers).
Manage budget and resources allocation.
Create work schedules (Run Sheet, Shift Plan).

Responsibilities during operation:

Oversee crowd management and control access.
Supervise operational staff (organizers, supervisors, security, safety).
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Ensure operational readiness.
Coordinate directly with project management and relevant parties.
Monitor performance indicators (KPIs) such as waiting times and visitor flow.
Ensure a seamless visitor experience.

Responsibilities during closing:

Inventory and hand over operational assets (barriers, equipment, devices).
Prepare a closing report (numbers, achievements, notes, pictures).
Document lessons learned and provide evaluations of team and supplier performance with recommendations for improvement.

Required skills and experiences:

Minimum 23 years of experience in event and project management.
Thorough knowledge of crowd planning, visitor experience, and risk management.
Familiarity with logistics management (site setup, supply chain).
Understanding of ticketing, registration, and permit systems.
Proficient in preparing daily operational reports and final reports.
Ability to create precise visitor counting mechanisms.
Professional interaction with the team to ensure quality performance.
Familiar with project management tools (MS Project, task management systems, Excel).

Notes: