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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
We at IFFCO are looking for a talented sales coordinator to join our team in the food services and sales sector. This vital role will support business operations and ensure customer needs are met efficiently.

Responsibilities:
  • Receiving orders and processing sales orders in the system according to approved procedures and on time.
  • Responding to customer and sales team inquiries promptly.
  • Coordinating any out-of-stock (OOS) situations with the sales team and planning staff.
  • Requesting price adjustments from the commercial marketing team with the approved prices from the business units.
  • Highlighting any blocked accounts in a timely manner to the finance department and sales team.
  • Bringing attention to any sales-related issues to the concerned team regarding pending or canceled orders and taking necessary actions if required.
  • Making outbound calls that include cross-selling, introducing new products, and updates on customer orders.
  • Receiving and responding to incoming calls regarding order status, pricing inquiries, product availability, and delivery status.
  • Maintaining a strong relationship with key customers in the food services sector.
  • Documenting and coordinating customer complaints.
  • Being the direct point of contact for the sales team regarding any issues related to orders.
  • Providing necessary feedback and reports required by management.

Requirements:
  • Strong organizational skills
  • The ability to communicate effectively with internal teams and customers
  • Previous experience in customer service or sales will be an added advantage

Requirements

  • Requires 2-5 Years experience

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