Customer Services Jobs in Makkah

• Assist the direct supervisor in setting the main goals for the management or department.
• Execute a variety of administrative tasks.
• Provide support and guidance to colleagues.
• Prepare specialized documents and reports.
• Implement specialized initiatives and projects.

• Bachelor's degree in Human Resources, Business Administration, Management Information Systems, Marketing, or Executive Secretarial.

• Study purchase requests and review them according to procurement regulations.
• Implement direct purchasing of materials and goods.
• Prepare bids and distribute them, and collect price offers.
• Receive purchases and verify quantities and specifications.
• Review financial claims related to purchases.
• Prepare and submit work reports and document them.

• Bachelor's degree in Accounting, Business Administration, or Marketing.
• 5 years of relevant work experience.

• Order Acceptance: Advanced
• Inspection: Advanced
• Product Specifications: Advanced
• Product Safety Verification: Advanced
• Procurement Regulations: Advanced
• Report Preparation and Forecasting: Advanced
• Purchasing: Advanced
• Documentation: Advanced
• Supply Purchasing: Advanced

• Arabic: Advanced
• English: Certified

• Job Type: Full Time
• Number of Working Days: 6 Days a Week
• Working Hours: Morning

• Responsibilities:
• Develop quality management manuals and models.
• Evaluate customer satisfaction regarding the quality of services.
• Prepare specialized reports related to quality.
• Participate in developing quality audit plans.

• Master's degree in Quality Management.
• At least 3 years of experience.
• Advanced skills in designing and modeling quality audits.
• Ability to prepare reports and analyze data.

• Maintaining the reservation list and providing necessary paper records.
• Encouraging improved service levels and customer satisfaction, and handling disputes and complaints.
• Implementing hotel policies and procedures.
• Building strong business relationships with travel and booking agencies.
• Reviewing hotel rates and organizing invoices as needed.

• Managing and directing the organization of meetings and coordination between the responsible parties, as well as internal and external communications.
• Following up on welcoming visitors and supervising responses to their inquiries.
• Ensuring the effectiveness of communication channels with relevant parties to ensure the follow-up of decisions issued by the office.
• Supervising the preservation and archiving of documents and correspondence, both incoming and outgoing.
• Evaluating employee performance and identifying their training needs.

• Flexible working hours.
• Incentives that include travel tickets and recreational trips.
• Periodic bonuses.

• Bachelor's degree in English, human resources, business administration, management information systems, or executive secretarial.
• Preferred certifications such as (CCNA) Cisco, Certified Network Assistant, SERVER ADMINISTRATOR (MCITP), and Professional Marketer (PCM).
• Advanced skills in management, organization, and supervision.

• Setting sales policies, following up on their implementation, and evaluating their results.
• Studying and monitoring market developments and developing marketing objectives.
• Communicating with customers to identify their issues and monitoring competitors.
• Preparing sales documents and reports.

• Bachelor's degree in Business Administration, Marketing, Advertising, E-commerce, or Sales Management.

• Advanced experience in customer service, research, and supervision.
• Ability to prepare reports and take responsibility.

• The nature of work will be six working days a week, in the morning work system.

• Job Responsibilities:
  • Conducting field visits to new companies and projects.
  • Providing price offers and following up with customers.
  • Achieving sales targets and expanding the customer base.
• Required Qualifications:
  • Diploma or bachelor's degree in a related field.
  • Previous experience in sales is considered an additional advantage.
• Conditions:
  • Must be a Saudi female applicant.
  • Must have a valid driving license and a personal vehicle (essential condition).
  • Preferably a resident of South Jeddah.
  • Seriousness, discipline, and the ability to work under pressure.
  • Excellent communication skills.

The expected salary ranges between 4000 to 4500 Riyals, to be determined after the interview.

• Study and monitor market developments and set marketing goals.
• Propose sales policies and follow up on their implementation.
• Communicate with customers and identify their issues.
• Evaluate the results of sales representatives' work.
• Prepare specialized documents and reports and make recommendations.

• Coordinating with clients to understand the required message and define the requirements.
• Developing general design concepts to suit client needs.
• Providing technical advice on colors, images, and text styles.
• Delivering the final product to the client and gathering feedback.
• Preparing, presenting, and keeping documentation and reports.

• Bachelor's degree in graphic design or digital media.
• Professional certifications such as Hardware Certified Technician (A+) and Project Management (PMI) preferred.

• Advertising services, customer service, and digital graphics.
• Proficiency in design software such as Photoshop.

• Arabic: Advanced
• English: Advanced
• Proficiency in additional languages such as French, German, and Russian is preferred.

• Setting general and specific marketing objectives and developing marketing policies and plans.
• Conducting market tests and preparing specialized documents and reports.
• Analyzing the product life cycle and identifying the reasons for the success or failure of product marketing.
• Developing pricing policies and promotional programs.
• Creating a timeline for the implementation of marketing policies and monitoring their implementation.
• Preparing appropriate recommendations and storing them in the database.

• Planning and managing food and beverage planning and delivery operations.
• Monitoring consumption and managing supply.
• Supervising cleanliness and maintenance in the restaurant and kitchen.
• Developing and producing new products and services.
• Establishing policies and procedures to ensure compliance with health regulations.

• Bachelor's degree in Business Administration, Hotel Management, or Business Economics.
• At least 4 years of experience in the same field.
• Project Management Certification (PMI) is a plus.
• Fluency in both Arabic and English.
• Advanced skills in catering services, supervision, and facility management.

• Wholesale and retail sales and participation in local and international exhibitions.
• Monitoring and studying customer behavior and market changes.
• Familiarity with sales and marketing policies.
• Follow-up with clients and provide necessary post-sale support.
• Submitting recommendations and periodic reports to management.

• Auditing financial claims and preparing disbursement documents.
• Monitoring ongoing and capital expenses.
• Preparing financial reports and monthly summaries.
• Developing accounting methods to keep pace with technological developments.