Sales Engineer📣 Job Ad

About the Role
We are seeking a dynamic Sales Engineer to join our Applied Sales team. The role is responsible for handling technical inquiries from consultants, MEP contractors, and end users for HVAC/R applied products. You will ensure optimized unit selection as per project specifications and provide constant customer support to drive company performance and market share in Dubai.

Key Responsibilities

• Achieve annual sales quotas (QS and QB) and objectives agreed with the Sales Manager.
• Execute assigned portions of the yearly sales plan.
• Record and report sales activities as required by company standards.
• Provide feedback on competitor pricing, product availability, and market trends.
• Ensure customer satisfaction by monitoring orders closely from production to delivery.
• Maximize margins by adhering to company pricing policies and obtaining proper approvals for discounts.
• Conduct regular visits to consultants, contractors, owners, and government departments to enhance market presence and secure specifications.
• Service and grow the existing customer base while identifying opportunities in new sectors.
• Cover the assigned territory as directed by the Area Manager.
• Perform other sales-related duties as assigned by management.

Qualifications & Skills

• Bachelor’s degree in Mechanical or Electrical Engineering.
• 510 years of experience in the HVAC/Air Conditioning industry.
• Strong technical and application knowledge of HVAC machines.
• Proven skills in problem-solving, planning, and organizing.
• Excellent communication, relationship building, and analytical thinking abilities.
• Results-driven with strong teamwork orientation.

Why Join Us?
This is an excellent opportunity to be part of a leading HVAC solutions provider, working on impactful projects and contributing to the company’s growth across the region.

Join our dynamic team as a Sales Engineer in the Southern Region! As part of Saint-Gobain Eastern Mediterranean and Middle East, you will play a crucial role in driving sales, nurturing client relationships, and promoting our diverse range of products.

Responsibilities:

• Execute daily sales tasks within the southern region.
• Prepare and present quotations to clients.
• Report activities and results to the sales manager.
• Manage client invoices and ensure timely follow-ups.
• Acheive and exceed monthly sales targets.
• Identify and acquire new clientele.
• Promote a wide array of company products.
• Provide after-sales service and follow-up on client satisfaction.
• Maintain and develop relationships with existing clients.
• Respond to both commercial and technical inquiries from clients.
• Serve customers effectively by addressing their needs.
• Monitor the competition through market research.
• Collaborate with management on product changes and service improvements.
• Stay updated through professional development workshops and networking.

Requirements:

• Bachelor's degree in Engineering.
• Proficient in English.
• Strong sales skills.
• Must reside in the Southern Region.

Join KONE as a Modernization Sales Engineer!
Certified as a Top Employer, KONE is dedicated to creating a better work environment and exhibits this through excellent people practices. We prioritize fostering a culture that values collaboration, diversity, growth, and wellbeing.

Role Overview:
As a Modernization Sales Engineer, you will proactively manage customer relationships, develop opportunities from current and new customers, and close deals professionally to ensure maximized order booking and profitability for KONE.

Key Responsibilities:

• Customer Relationship Management:
  • Develop and maintain strong customer relationships.
  • Be accountable for KONE's positioning within your market area.
  • Communicate leads and sales opportunities to the KONE sales team.
  • Ensure customer satisfaction and address complaints in collaboration with the team.
  • Document and maintain customer data for strategic use.
• Sales Accountability:
  • Manage leads, opportunities, orders, and contracts to meet sales targets.
  • Validate customer orders in line with negotiation terms, including quality and safety.
  • Ensure complete information transfer to installation or engineering teams.
  • Maintain comprehensive records of ongoing opportunities and ensure timely reporting.
  • Support finance in money collection.

Qualifications:

• 25 years of sales experience.
• Bachelor’s Degree in Electrical or Mechanical Engineering.
• Experience in the elevators, HVAC, or construction industries.
• Ability to interpret and analyze customer needs.
• Futuristic mindset with a passion for new technologies.
• Proven passion for sales with strong customer focus.
• Excellent Arabic and English communication, presentation, and negotiation skills.

At KONE, we advocate for an innovative and collaborative environment and encourage employee engagement and sustainability. We're committed to ethical business practices and a respectful workplace where all contributions are valued.